Mississippi Veterans Memorial Stadium - 14 min drive
Mississippi Coliseum - 16 min drive
Mississippi State Capitol - 16 min drive
Jackson State University - 20 min drive
Getting around
Madison, MS (DXE-Bruce Campbell Field) - 11 min drive
Jackson, MS (JAN-Evers Intl.) - 29 min drive
Jackson Station - 17 min drive
Restaurants
Chick-fil-A - 2 min drive
Raising Cane's Chicken Fingers - 2 min drive
Moe's Southwest Grill - 3 min drive
Starbucks - 14 min walk
Taco Bell - 2 min drive
About this property
Hilton Garden Inn Jackson/Madison
Enjoy your visit to Madison with a stay at Hilton Garden Inn Jackson/Madison. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Garden Grill, which serves breakfast and is one of 2 restaurants. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese, Spanish
At a glance
Hotel size
134 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Local/corner shop
What to do
Golfing nearby
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1001 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Grab bar near toilet
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
37-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Day bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Champagne service
Fridge
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Garden Grill – This restaurant only serves breakfast.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 8.95 for children
Renovations and closures
The following facilities are closed on Monday:
Indoor pool
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison
Frequently asked questions
Does Hilton Garden Inn Jackson/Madison offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson/Madison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Jackson/Madison?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson/Madison?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Jackson/Madison?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Jackson/Madison and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Jackson/Madison?
Yes, there are 2 on-site restaurants.
Hilton Garden Inn Jackson/Madison Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Ginger
Ginger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Ricky
Ricky, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
James
James, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
It was Good with the exception of the lighting in the room. The lamps did nit produce enough light.
Adrian
Adrian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Chad
Chad, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
The water had a brown tint.
Terri
Terri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
My stay was great! My room was clean and the front desk personnel was so professional and attentive.
Elbony
Elbony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 October 2024
Parketha
Parketha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Marion
Marion, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Brittanie
Brittanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Great place to stay! Close to restaurants/shopping and a very safe area in the Jackson Metro area to stay. Highly recommend!
Rodney N
Rodney N, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
6 October 2024
Advertised fitness room was closed. Death smell coming from toilet.
Steve
Steve, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
Don
Don, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
I loved it
Clarence
Clarence, 1-night trip
Verified Expedia guest review
6/10 Good
16 September 2024
carlton
carlton, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Ronald
Ronald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Stayed a couple nights for a soccer tournament
Elizabeth
Elizabeth, 2-night family trip
Verified Expedia guest review
6/10 Good
6 September 2024
The bathroom looked like it had been used prior to me. There was hair in the shower. The bed was comfortable but I could hear other guest slamming doors. Disappointed
SWATI
SWATI, 1-night business trip
Verified Expedia guest review
8/10 Very good
3 September 2024
Jermaine
Jermaine, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 August 2024
The manager had no customer service skills. When we arrived the tv did not work. Maintenance had to replace a cable. The refrigerator did not work and had to be replace. There was no one who could help my 77 year old wife get on the wifi service offered. The telephone said we were in room 106 when actually we were in room 229. Front desk day people need to learn customer service instead of running to the GM who basically put his finger in my wife's face and told her to either shut up or he would have us escorted off the property. The list goes on but these are some of the highlights of our stay. The property is beautiful but the majority of the staff we encountered need better training. The Maintenace man I think his name was Jerome was the highlight of our stay as he actually knew how to handle the situations thrown at him and did it professionally and with a smile. I would not recommend anyone stay here until the people directly working with the customers who pay their salaries know how to interact.
Terry
Terry, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Imelda
Imelda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Friendly staff, good location, close to shopping /restaurants.easy to locate