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The Carlton Hotel

3.0 star property
Relax by the fireplace and plan your day over a delicious meal. Then, take advantage of express check-out for a seamless getaway.

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Photo gallery for The Carlton Hotel

Soundproofing, free WiFi, bed sheets
Dinner served
Hallway
Terrace/patio
Staircase
Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Bath or shower
The current price is HK$279
HK$335 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

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Reception

Grand Burstin Hotel Folkestone

  • Pool
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  • Parking available
  • Free WiFi
6.8 out of 10, 1,206 reviews
The price is HK$263
HK$315 total
includes taxes & fees
23 Feb - 24 Feb
Grand Burstin Hotel Folkestone
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk
  • Leas Lift - 8 min walk
  • Folkestone Harbour - 11 min walk
  • Sandgate Beach - 11 min walk
  • Folkestone Beach - 15 min walk

Getting around

  • Folkestone Central Station - 11 min walk
  • Folkestone Harbour Station - 16 min walk
  • Folkestone West Station - 25 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.

Languages

English, French, Romanian, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 04 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 03 buildings/towers
  • Built in 1880
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant only serves dinner. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
  • Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Hotel Folkestone
Carlton Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel offer free cancellation for a full refund?

Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Carlton Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Carlton Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at The Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at The Carlton Hotel and nearby?

The Carlton Hotel has a picnic area.

Are there restaurants at or near The Carlton Hotel?

Yes, there's an on-site restaurant.

What's the area around The Carlton Hotel like?

The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.

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The Carlton Hotel Reviews

Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Poor

Parking is in a very muddy area, carpets were covered in dust and walls were oaper thin!
1-night trip

10/10 Exceptional

Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R, 2-night trip

8/10 Very good

Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
James, 2-night trip

6/10 Good

Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great
Heidi, 1-night trip

10/10 Exceptional

Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad, 2-night trip

10/10 Exceptional

No frills good old customer service with a clean room, free parking and a great price!
Barrie, 1-night trip

6/10 Good

Basic
Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot
Caroline, 2-night trip

2/10 Poor

Not good. Clean it
1-night trip

8/10 Very good

They were freindly staff very helpful would stay again
Julie, 1-night trip

10/10 Exceptional

Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Glenn, 2-night trip

8/10 Very good

Wonderful staff. No hassle, checked straight in.
Sean, 1-night trip

6/10 Good

Renovation of the building is expected to make it more attractive to the customers.
Baldeep, 1-night trip

10/10 Exceptional

Very convenient
edward, 4-night trip

2/10 Poor

Do not stay here
We didn’t stay we walked out .. there was no heating in the room on they was plywood for head board it was like walking into late 60/70s it all need remodeling the hotel was very dark ..the pictures on the web are not like the rooms ..no wonder they DO NOT GIVE REFUNDS they no people are going to walk out … they win all over …
Phillip, 1-night trip

2/10 Poor

Awful property do not book here
Nicola, 1-night trip

6/10 Good

A bit jaded and dated. Clean and comfortable.
Angus, 1-night trip

6/10 Good

You get what you pay for
Gary, 4-night trip

6/10 Good

Bedroom very small. Beautiful area .
Sheila, 1-night trip

2/10 Poor

Not what you expect
Avoid at all costs room was filthy black mould around bathroom no catch or lock on bathroom lift dont work windows held together by bits of metal and room is nothing like what they show on the website room was very small with only 1 cup 1 seat 1 bedside cabinet and its ment to be a double room ? We left after 2 hrs of booking in after seeing old men and young girls turning up a couple of times so could only guess whats going on here
Andrew, 2-night trip

6/10 Good

Nice location. It's a budget hotel....
Antonio, 1-night trip

8/10 Very good

The young lady on reception was a credit to the establishment.
MALCOLM, 1-night trip

4/10 Fair

No words to describe this!
There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.
Lori, 1-night trip

10/10 Exceptional

Opportunistic trip
Great stay by the sea, far reaching views to France and along the beautiful coast.
paul, 1-night trip

4/10 Fair

Was aware of the low ratings for this hotel, but realized that it was really that bad when we got there. If not for the cheap price, i wouldn't consider staying there again. I guess you get what you pay for. 😔
Allan Derrick Siat, 6-night trip

6/10 Good

We were happy with our stay. For £80 and our family for 1 night as a stopover before France it was fine. The decor isn't modern or flash so don't expect too much and water pressure in the taps was pretty awful in honesty. But the staff at check inn were nice and polite.
Andrew, 1-night trip