With its eco-friendly certification, ibis London Excel Docklands is a haven near ExCeL Exhibition Centre. Savor international cuisine at FOGGS restaurant or unwind with a drink at the bar while connected to in-room WiFi. Guests praise the helpful staff and convenient location.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
Electric vehicle charging point
24/7 front desk
Pet-friendly
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Business centre
24-hour front desk
Computer station
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Multilingual staff
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is HK$649
HK$649
HK$779 total
includes taxes & fees
20 Aug - 21 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Twin Room, 2 Single Beds
Twin Room, 2 Single Beds
8.68.6 out of 10
Excellent
20 reviews
(20 reviews)
Highlights
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
17 sq m
Sleeps 2
2 Twin Beds
View all photos for Room, 1 Double Bed, Accessible
Room, 1 Double Bed, Accessible
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
17 sq m
Sleeps 2
1 Double Bed
View all photos for Twin Room, 2 Single Beds, Accessible
Twin Room, 2 Single Beds, Accessible
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
17 sq m
Sleeps 2
2 Twin Beds
View all photos for Double Room, 1 Double Bed (SweetRoom)
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
What's nearby
ExCeL Exhibition Centre - 3 min walk - 0.3 km
O2 Arena - 4 min drive - 2.0 km
Tower of London - 12 min drive - 7.5 km
Tower Bridge - 13 min drive - 7.8 km
London Bridge - 15 min drive - 8.8 km
Getting around
London (LCY-London City) - 11 min drive
London (SEN-Southend) - 45 min drive
London (STN-Stansted) - 50 min drive
London (LTN-Luton) - 58 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 83 min drive
West Ham Station - 4 min drive
Limehouse Station - 6 min drive
Stratford Station - 8 min drive
Royal Victoria DLR Station - 5 min walk
Custom House Station - 7 min walk
West Silvertown Station - 12 min walk
Restaurants
Costa Coffee - 4 min walk
Upper Deck Restaurant - 1 min walk
Starbucks - 5 min walk
Nakhon Thai Restaurant - 7 min walk
Warehouse K - 2 min walk
About this property
ibis London Excel Docklands
Ibis London Excel Docklands puts you a short five-minute drive from ExCeL Exhibition Centre and Thames River. For a bite to eat, guests can visit FOGGS, which serves international cuisine and is open for dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Royal Victoria DLR Station is 5 minutes and Custom House Station is 7 minutes.
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 25 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
What to do
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2004
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Thin carpet in room
Room amenities
Be entertained
22-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
FOGGS – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per day
Parking
Self-parking costs GBP 25 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis London Excel Docklands
ibis Excel Docklands
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London
Frequently asked questions
Does ibis London Excel Docklands offer free cancellation for a full refund?
Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis London Excel Docklands?
Yes, cats and dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis London Excel Docklands?
Yes. Self-parking costs GBP 25 per day. Electric car charging is available.
What are the check-in and check-out times at ibis London Excel Docklands?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at ibis London Excel Docklands and nearby?
Recommended spots to visit include O2 Arena (2 mi) and Tower of London (4.7 mi), along with Tower Bridge (4.8 mi) and London Bridge (5.9 mi).
Are there restaurants at or near ibis London Excel Docklands?
Yes, FOGGS offers international cuisine.
What's the area around ibis London Excel Docklands like?
Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria DLR Station and 3 minutes' walk from ExCeL Exhibition Centre. Travellers give top marks for the hotel's prime location.
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ibis London Excel Docklands Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Bathroom
Lobby
Food
View
Shower
What guests liked
Breakfast was great, varied, and delicious with a good selection of options. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Aug 2025
The Hotel was nice,clean and friendly staff.Transport is quite convenient too.I will surely recommend this hotel.
Chrisann
Chrisann, 1-night trip
10/10 Excellent
7 Aug 2025
Excellent location for excel visit. View over water- staff excellent at checkin
susan
susan, 1-night trip
8/10 Good
10 Aug 2025
Was quiet and convient
Rosanne
Rosanne, 1-night trip
8/10 Good
6 Jul 2025
Great location for the event we were participating in!
Austin
Austin, 2-night trip
10/10 Excellent
9 Aug 2025
Staff were friendly and helpful. Made a day that was blighted with problems fade away with their great customer service. Can't recommend them enough, always love my stay there and hoping for plenty more.
Craig
Craig, 1-night trip
10/10 Excellent
6 Aug 2025
Accessible to trains. Bathrobes were also a plus
Kris
Kris, 1-night trip
10/10 Excellent
4 Jun 2025
Great location
Matthew
Matthew, 2-night trip
10/10 Excellent
16 Apr 2025
Enjoyed our stay, breakfast was lovely
Karen
Karen, 1-night trip
10/10 Excellent
18 Jul 2025
The staff were very friendly and extremely helpful when
assistance needed to book transport. The quality of the breakfast was outstanding and although the evening dining options were limited ,there were plenty of alternative options nearby.
Jeremy
Jeremy, 2-night trip
6/10 Okay
6 Jul 2025
Perfect for a visit at Excel.
Anina Dam
Anina Dam, 3-night trip
10/10 Excellent
28 Jun 2025
Very friendly hotel in fantastic location. We travelled with our dog and were welcome in all areas of the hotel, a refreshing change which made our stay super relaxing.
Staff very thoughtful, nice bar area and gluten-free food options also a big bonus. Room was well appointed and quiet.
Very happy we chose this hotel, excellent value for money and only a short tube ride from central London.
Sharon
Sharon, 2-night trip
8/10 Good
12 Jul 2025
Check in was a bit slow, a self check in option like at Premier Inn would be great. Otherwise clean modern hotel very close to the Excel and transport links.
Mark
Mark, 3-night trip
10/10 Excellent
29 May 2025
The staff are excellent
Byron
Byron, 2-night trip
2/10 Terrible
10 Aug 2025
Awful hotel dirty and massive cost for awful room
Laura
Laura, 1-night trip
10/10 Excellent
7 Jul 2025
If you're going to an event at the Excel center this is the perfect location. There is plenty of food and a coffee shop all in walking distance. The hotel also has a bar and restaurant. The bed was a little hard, but room was bigger than expected.
Jennifer
Jennifer, 4-night trip
10/10 Excellent
15 Jun 2025
Booked this hotel for price and convenience to the O2. Perfect for our needs
Kerry-Anne
Kerry-Anne, 1-night trip
10/10 Excellent
10 Jun 2025
Absolutely great hotel, great value for the price and had a beautiful view of the dock. There were robes in the room and nice bottled water, have to mention how super clean it was- this hotel really did all the little things right to make it a lovely stay. I wasn’t expecting the level of greatness we got as it was a budget hotel but ticked all the boxes!!
Jessica
Jessica, 1-night trip
10/10 Excellent
21 Apr 2025
Excellent location and amazing view of the docks
Chris
Chris, 1-night trip
8/10 Good
10 Apr 2025
Room nice and clean staff very friendly
Pauline
Pauline, 1-night trip
10/10 Excellent
22 Jun 2025
The staff member is the restaurant was a credit to your hotel. His personality and friendliness was outstanding.
Daphne
Daphne, 1-night trip
8/10 Good
24 Jul 2025
Hotel was lovely but there was not always someone at the bar to get a drink you were left waiting for someone to come.
Julie
Julie, 1-night trip
10/10 Excellent
26 May 2025
The room was comfortable and the staff were really friendly and approachable oh and there were some chocolate cookies were waiting for me when I checked in.
Tom
Tom, 3-night trip
10/10 Excellent
9 Nov 2024
Enjoyed the stay
Jincy
Jincy, 3-night trip
8/10 Good
26 Mar 2025
Location - perfect
Great location, great staff.
Just bed a little on the hard side.
D
D, 3-night trip
8/10 Good
4 May 2025
Brilliant location for a visit to the O2, lots around the hotel and the staff were very friendly. It was a shame the air con wasn’t working in the room though, as it got pretty toasty in there.