I booked a room with 2 single beds but got 1 double bed. The room was obviously not for us at it had rose petals on the bed with happy anniversary . The food was terrible I was served a raw burger when I pointed this out I was told that was how they cook their burgers !!!!!!!!!! I think the chef would not get a job in Burger king if that is how they cook burgers
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 7 日
Alison
Alison (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Great hospitality
The room was provided with complimentary biscuits and hot drinks that were really nice. The bed was very comfy and the pillows were soft too. We had a breakfast the next morning which was great. There was lots of options the hot food was heated well and the cold breakfast bits were all set up neatly.
Sarah-Jane
Sarah-Jane (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Lovely hotel, great staff
A lovely hotel and spa, really superb staff. Lovely room, really clean and spacious. I would go back.
However, the rooms are not soundproofed so lots of door slamming and other people’s tv sounds. The spa was fine one day but then rammed the next which was not massively relaxing! (But not sure you can do much about that). I come from london and was surprised that the drinks were more expensive here than at home!
Liane
Liane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
Anne Sofie
Anne Sofie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Justin
Justin (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Patrick
Patrick (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 4 日
Colin
Colin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Vanessa
Vanessa (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
paul
paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Regular choice to break Bristol-Scotland trips
Stayed a few times now, so evidently meets our needs. Love the breakfast. Love the pools, sauna, steam room. Love the bath, as nothing beats a bath after a 5 hour drive (the pool being closed late evening).
Visitors wanting an extensive view of the Cheshire countryside may wish to make specific room enquiries or to look elsewhere: many rooms look-out onto a wall a couple of meters away.
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 15 日
Not up to the usual standard. This was our 4th stay here and the worst so far. Booked a family room for 2 adults and 2 children. Arrived late at night to find nowhere in the room for the kids to sleep! The sofa bed hadn’t been made up. Took half an hour to get this sorted by which time kids were exhausted. Then found out no working AC in the room so it was like sleeping in a sauna. Next day had to switch rooms, again to find the room wasn’t made up for a family. Two towels for 4 people and not the usual treats they leave in the room for the kids. Staffing was very short during the whole stay with 1 person at the desk at all times, trying to sort housekeeping and answer the phones. Feels like it’s gone downhill since our previous stay last year.
Vanessa
Vanessa (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 15 日
Gillian
Gillian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Good countryside getaway.
Parking can be difficult to find on weekends, but overall, you need a car to be staying here as the nearest food options are at least a 5 min drive away. The bathroom is tiny, and the room can ve quite dusty.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Good hotel in a good location for our needs
Ben
Ben (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Ben
Ben (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Overall good
Stay was perfect apart from being made to pay £50 deposit whilst trying to check in despite booking months in advance.
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 15 日
Average
Very average. Evening meal was good, breakfast is poor. Beds are so soft you sink into them. Service during day at the bar is super super slow. Staff engagement is either very nice or totally uninterested.
Overall experience to price ratio is poor.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Graham
Graham (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Louise
Louise (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 7 日
Poor customer service from staff. Even after complaining they accept no responsibility for their part.