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Mercure Hotel Aachen am Dom

3.0 star property
Aachen-Mitte hotel in historical district

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Aachen am Dom

Exterior
Exterior
Bar (on property)
Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Bike hire
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is HK$670
HK$717 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Property entrance
Mercure Hotel Aachen Europaplatz
Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (625)
The price is HK$652
HK$698 total
includes taxes & fees
15 Dec - 16 Dec
Mercure Hotel Aachen Europaplatz
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About the area

Map
Peterstr. 1, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 5 min walk - 0.4 km
  • Aachen Cathedral - 5 min walk - 0.5 km
  • RWTH Aachen University - 7 min walk - 0.7 km
  • Carolus Thermen Bad Aachen - 15 min walk - 1.3 km
  • CHIO Stadium - 5 min drive - 2.6 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 34 min drive
  • Cologne - Bonn Airport (CGN) - 61 min drive
  • Liege (LGG) - 158 min drive
  • Eurogress Aachen Bus Stop - 9 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
  • Aachen Central Station - 13 min walk

Restaurants

  • ‪Frittenwerk - ‬1 min walk
  • ‪OZAKI Sushi et Grill - ‬3 min walk
  • ‪Domkeller - ‬4 min walk
  • ‪EB Restaurant - ‬2 min walk
  • ‪DINEA CAFÉ & RESTAURANT - Adalbertstr. Aachen - ‬2 min walk

About this property

Mercure Hotel Aachen am Dom

Located near a train station, Mercure Hotel Aachen am Dom is a great choice for a stay in Aachen. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Polish

At a glance

Hotel size

  • 117 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 18 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Room service

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 88

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19 per pet, per night

Parking

  • Parking is available nearby and costs EUR 18 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Mercure Aachen am Dom
Mercure am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen am Dom offer free cancellation for a full refund?
Yes, Mercure Hotel Aachen am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Aachen am Dom?
Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Mercure Hotel Aachen am Dom?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
What is there to do at Mercure Hotel Aachen am Dom and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course.
What's the area around Mercure Hotel Aachen am Dom like?
Mercure Hotel Aachen am Dom is in Aachen-Mitte, a short 9-minute walk from Eurogress Aachen Bus Stop and 5 minutes' walk from Aachen Town Hall.

Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Nikolas, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Sameh, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.
kevin, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Karl, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel and staff in a great location
Alan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Compairit, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Vignesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicola Marie, 4-night family trip
Verified Expedia guest review

2/10 Poor

Luis, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Close to train station
Gloria, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Mercure Hotel a Good Choice but Lacks Amenities
Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Robert, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing Stay
There was a water leak from the ceiling and we had to lose time for our plans while the worker fixed it. The management refused to give us a new room or compensate us for our inconvenience. In addition, the water kettle leaked and we needed to get a new one, but had to retrieve it ourselves-it was not brought to us. The neighborhood is noisy and the wi does do not keep out the street noise, even on the third floor. We asked the front desk staff to reserve us a taxi in the morning and they would not, claiming that there are “always taxis out front.” When we needed one in the morning to catch our train however there were none, and we had to deal with it ourselves. Overall a very disappointing experience for the money paid.
MARK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nadia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Heart of the city- great stay
1 night stay, very comfortable hotel. Parking is a challenge in the city but hotel does have designated spots in a nearby garage. Excellent room and breakfast, everyone was friendly. Very-city center, great for the sites and dining, shopping but very busy area.
craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
Ian, 3-night business trip
Verified Expedia guest review

8/10 Very good

Will always book it if the price is right
We always stay here because it is in the centre of the city. One disappointment water was cooler for a shower in the evening. Otherwise all good. Crazy price for breakfast as we only need Coffee and cake
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Khaled, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Richard, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Good hotel, would stay there again
Friendly staff, good hotel overall, clean, good value for money
1-night trip
Verified Hotels.com guest review

2/10 Poor

Invoice request
I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!! So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!! Not even invoice !!!!
5-night trip
Verified Hotels.com guest review