The staff at the front desk was excellent. The reservations thru hotels.com was not accessible so she gave a room at the hotel rate. She spent a lot of time trying to resolve this problem, not knowing if it was a hotels.com issue or a hotel issue. She was very helpful.
roman
roman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
Yes
Terrell
Terrell (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 10 月 27 日
Room was clean. Staff was nice.
Daniel
Daniel (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 10 月 25 日
Clean
Jeanne
Jeanne (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 10 月 14 日
Television issues all 3 days. Bathroom too small for 'full size' adults(5'8" - 6'). Toilet seat too low. Bathtub too small. Need to replace mattress and bed covers. Need new air conditioning unit. It was needed at the time because on Hotel that allows smoking. Need more hotels in Illinois that offer smoking rooms. Not all of us smokers are drug smokers!..
pamela
pamela (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 10 月 11 日
Expedia was not accurate they did not all have hot tubs very misleading
michelle
michelle (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 9 月 27 日
I'm very disappointed I reserved a Jacuzzi room and they booked me for a standard room and pool was undergoing repairs no spa unset no refund
mandi
mandi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
PLACE IS NICE, HOWEVER THE BED WAS A LITTLE TOO HARD FOR US. WHEN I BOOKED THE ROOM TRAVELOCITY ADVERTISE THE ROOM WHIT A PRIVATE HOT TUB, BUT WE DID'T GET THE HOT TUB. EMPLOYEE STATED THAT THE AD WAS WRONG. EMPLOYEES ARE PRETTY NICE.
America
America (1 晚浪漫旅程)
Travelocity 真實旅客評價
8/10 很好
2025 年 9 月 8 日
John
John (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 9 月 2 日
jason
jason (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Average at best
Nice place old but worked for us
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
Yolanda
Yolanda (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
quoted 2 different charges for early check in. staff seems to work from there feelings, not policy.
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
They accommodated well
Azlin
Azlin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 14 日
my room wasnt prepared - had no blanket or comforter. i had to ask for a banket, which was covered in lint, and make my own bed. my room was non-smoking but smoke detector was covered in plastic by previous occupant presumably so they could smoke. Occupants were very noisy and inconsiderate and parking was difficult. I was also hit by surprise with a $50 hold on my credit card at checkin. i dont recall seeing that listed on expedia.
mark
mark (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 5 日
I would never stay here again they charging to much for these rooms and for what there’s nothing exciting to charge people what they charge and then have the nerve to ask for a 50$ deposit nope never towels was dirty both times good thing I brought my own then doesn’t allow certain smoke but in a smoking area please they need to shut the building down go out of business
Darshise
Darshise (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 16 日
Very nice staff at front desk
Shelly
Shelly (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
We very much enjoying staying here. The beds are very comfortable and the staff is extremely kind and accommodating. We will be certainly go back! Thank you. :-)
Ben
Ben (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 6 日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 2 日
Hailey
Hailey (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 1 日
Major
Major (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 25 日
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 25 日
The property for the first impression looks horrible and unsafe plus they have the yellow tape caution also looks under construction and the parking it looks really bad never ever gonna booked again