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Hotel Casa 12 Reales

2.5 star property
Hotel with spa, near Alley of the Kiss

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Photo gallery for Hotel Casa 12 Reales

Terrace/patio
Laptop workspace, iron/ironing board, free WiFi, bed sheets
City view from property
Land view from property
Property entrance
Welcome to Hotel Casa 12 Reales, where a tranquil retreat awaits. Unwind with dry cleaning/laundry services and rejuvenate in the full-service spa or outdoor treatment areas. With free in-room WiFi, helpful staff are ready to ensure your stay is comfortable and relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Spa
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Full-service spa
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Terrace/patio

Standard Triple Room

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Cable channels
Hulu
Netflix
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Reception

hotel casa de los santos

  • Free breakfast
  • Pet-friendly
  • Free WiFi
8.0 out of 10, Very good, (17)
hotel casa de los santos
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About the area

Map
Carretera Panorámica Km 14.8, 14, Guanajuato, GUA, 36015

What's nearby

  • University of Guanajuato - 12 min walk
  • Union Garden - 12 min walk
  • Juarez Theater - 14 min walk
  • Alley of the Kiss - 18 min walk
  • Mummies Museum - 7 min drive

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oajillo - ‬10 min walk
  • ‪Tamales y Antojitos Luzma - ‬11 min walk
  • ‪Carnitas Patlan - ‬10 min walk
  • ‪Los Campos - ‬11 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel Casa 12 Reales puts you a short five-minute drive from Alley of the Kiss. Guests can be pampered with massages at the spa. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 30 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
    • Pet-sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 60
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 60
  • Closed-captioned TV
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • First-run films
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath. The spa is open selected days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of MXN 299 (subject to availability)
  • Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of MXN 200

Children & extra beds

  • Cots/infant beds are available for MXN 50.0 per day
  • Rollaway beds are available for MXN 150.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 150 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Frequently asked questions

Are pets allowed at Hotel Casa 12 Reales ?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 30 kg per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Pet-sitting services, food and water bowls and litter trays are available.

Is parking offered on site at Hotel Casa 12 Reales ?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Casa 12 Reales ?

Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.

What are the check-in and check-out times at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge of MXN 299 for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel Casa 12 Reales and nearby?

Hotel Casa 12 Reales has a spa.

What's the area around Hotel Casa 12 Reales like?

Hotel Casa 12 Reales is a short 18-minute walk from Alley of the Kiss and 12 minutes' walk from University of Guanajuato.

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Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
Ronald, 4-night trip

10/10 Exceptional

Bbj
Angela Dolores Guadalupe, 1-night trip

10/10 Exceptional

Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Lucina, 2-night trip

8/10 Very good

Good Stay (just outside town)- Hard Bed
It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Carlos, 1-night trip

10/10 Exceptional

Good decision for us!!!
Great welcoming staff. Kudos to Saul and the rest. Cute rooms with a view to the city. To get Downtown you just walk around the corner and descend for fifteen minutes. Safe city good hotel, free parking.
1-night trip

6/10 Good

The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

8/10 Very good

The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

10/10 Exceptional

fue muy agradable el lugar, me gusto que la camarista se hubiera preocupado de si nos faltaba algo en la habitación
Isaura Vianey, 1-night trip

6/10 Good

Liliana Elizabeth, 2-night trip

10/10 Exceptional

Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
Alejandro, 3-night trip

8/10 Very good

buen trato
CUAUHTEMOC GUSTAVO, 1-night trip

10/10 Exceptional

El está estacionamiento no se me hizo seguro
julio, 1-night trip

10/10 Exceptional

Tomasa, 1-night trip

10/10 Exceptional

Gracias
jessica, 1-night trip

10/10 Exceptional

Edgar, 1-night trip

4/10 Fair

Habitación sucia y muy mal ubicada, la ventana da a una cochera que utilizan como bodega. Se le solicitó al propietario, si nos podía cambiar a otra habitación que aparecía con el mismo costo en la app, pero la respuesta fue que solo si pagábamos $250 más. Muy mal hotel, no lo recomiendo. No entiendo por qué su evaluación en Expedía, es buena?
Marco Antonio, 1-night trip

10/10 Exceptional

Todo muy bien
Laura, 2-night trip

10/10 Exceptional

Comodo y agradable
El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
Ernestina, 4-night trip

8/10 Very good

Muy buen servicio
Maria Concepcion, 2-night trip

8/10 Very good

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
Maria Concepcion, 5-night trip

8/10 Very good

Enrique, 1-night trip

8/10 Very good

Buena ubicación e higienica
Gilberto, 6-night trip

10/10 Exceptional

Raymundo, 1-night trip

8/10 Very good

La estancia en general es agradable, el personal muy amable y atentos para ayudarte con lo que necesites, la razón que le doy cuatro estrellas es sólo porque siento que necesitan tener una pequeña cafetera, plancha, y refrigerador aunque sea pequeñito dentro de la habitación. Por todo lo demás estoy agradecida por las atenciones.
Elizabeth, 3-night trip

8/10 Very good

Si bien el lugar se encuentra cerca del centro, no parece sencillo trasladarse caminando. Aún así, es un lugar que vale la pena por la cercanía y porque la relación calidad-precio es justa. El mayor contra es el ruido de los automóviles si tu habitación es del lado de la calle pero la vista desde ahí es linda. El mayor pro es la atención del recepcionista, hablando de Saúl específicamente. Siempre estuvo atento a las inquietudes y solicitudes de nosotros sus huéspedes. Muy buena experiencia en general. ¡Gracias!
María, 1-night trip