San Francisco International Airport (SFO) - 18 min drive
San Carlos, CA (SQL) - 27 min drive
Oakland, CA (OAK-Oakland Intl.) - 34 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Bayshore Station - 8 min drive
22nd Street Station - 8 min drive
San Francisco Station - 19 min walk
Market St & 5th St Stop - 1 min walk
Powell St. Station - 3 min walk
Powell St & Market St Stop - 3 min walk
Restaurants
Shake Shack - 3 min walk
Panda Express - 1 min walk
Starbucks - 2 min walk
Executive Order Bar & Lounge - 2 min walk
The Melt - 2 min walk
About this property
Hotel Zetta San Francisco
When you stay at Hotel Zetta San Francisco, you'll be a short five-minute drive from Chase Center and Pier 39. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Also, Moscone Convention Center and Embarcadero Center are a short five-minute drive away. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Market St & 5th St Stop is steps away and Powell St. Station is 3 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Spanish
At a glance
Hotel size
116 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-out available
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site valet parking (USD 65 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Room service
Water dispenser
What to do
Pool table
Working away
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bike hire
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
24-hour fitness centre
Arcade/games room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 3
Room amenities
Be entertained
46-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Local maps
Special features
Dining
S and R Lounge – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered.
The Cavalier – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 41.19 per accommodation, per night
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 10 to 30 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Valet parking costs USD 65 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Hotel Zetta San Francisco
Hotel Zetta
Zetta San Francisco
Hotel Milano San Francisco
Zetta Francisco Francisco
Hotel Zetta San Francisco Hotel
Hotel Zetta San Francisco San Francisco
Hotel Zetta San Francisco Hotel San Francisco
Hotel Zetta San Francisco a Viceroy Urban Retreat
Frequently asked questions
Does Hotel Zetta San Francisco offer free cancellation for a full refund?
Yes, Hotel Zetta San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Zetta San Francisco?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Zetta San Francisco?
Yes. Valet parking costs USD 65 per night.
What are the check-in and check-out times at Hotel Zetta San Francisco?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Zetta San Francisco?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at Hotel Zetta San Francisco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as 2 bars, a 24-hour fitness centre and an arcade.
Are there restaurants at or near Hotel Zetta San Francisco?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Hotel Zetta San Francisco like?
Hotel Zetta San Francisco is in Downtown San Francisco, a short 1-minute walk from Market St & 5th St Stop and 12 minutes' walk from Moscone Convention Center. Travellers say that the hotel is in a great location.
Hotel Zetta San Francisco Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
18 December 2024
Not great
Not a great location (people yelling across the street kept me up all night); you have to ring to be let in at the front door and none of the staff ever seem to be paying attention; stains on the bedroom furniture, views of alleyways. Can’t recommend I’m afraid
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Doug
Doug, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Brian Wesley
Brian Wesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Hidden fees but nice place
Right on the edge a very bad area but felt safe coming and going. My only complaint is an added surcharge that was not disclosed when I booked the room
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Vivian
Vivian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Rafael
Rafael, 3-night trip
Verified Hotels.com guest review
2/10 Poor
12 October 2024
The valet was not good. They didn’t get my friends car and couldn’t get ahold of the valet people. She had to get a taxi home. And a taxi back. Both of which the hotel said they would reimburse her then tried to not pay! I paid for a valet service that didn’t even work. Then the hotel said they would refund my valet and send email confirmation. I have not received either!
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Eliot
Eliot, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
4/10 Fair
25 September 2024
Everything but the surrounding area was great. What pissed me off is the mandatory $35/night fee. If it's mandatory, just add it to the published room cost
Anyone taking the time to understand behavior science will see why charging more after the start will leave a poor experience
Noel
Noel, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
23 September 2024
Disappointment
I purchased a superior king room, there was nothing about that room that was superior, I opened the blinds to get some light and there I stared at some sort of ac unit or what ever it was very ugly site to see.
Lisha
Lisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Steven
Steven, 3-night trip
Verified Expedia guest review
4/10 Fair
20 September 2024
Not great tbh - very tired rooms, spent all the money on the reception
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Valerie
Valerie, 2-night trip
Verified Expedia guest review
6/10 Good
16 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Cristeen
Cristeen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Property is nice and clean. Has a lot of nice décor in the main lobby and the rooms were a lot more spacious then I had expected. Would definitely stay here again.
Liliana
Liliana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Beautiful
Anessa
Anessa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
The place was very nice and clean. The area is very convenient and adorable compared to most near by