The food was cold breakf and dinner I was disappointed
Maritza
Maritza (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 24 日
Karen
Karen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 9 日
cuartos cómodos
Ana
Ana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Cesar
Cesar (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Keiry
Keiry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Exelent price for everything included
Braulio
Braulio (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Property is beautiful, staff is excellent, the only problem is, is secluded and traffic is horrible to get back to Guatemala City.
Goggle map send us through a dirt road full of pot holes full of water the size of a pool, with no one around to help..
My only observation for the improvement of this resort is, for them to advice guest of this different roads.
Blanca
Blanca (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
The property was beautiful, the staff was very welcoming definitely worth it!!
Eulalia
Eulalia (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Alejandra
Alejandra (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Fadua
Fadua (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Shane Tzur
Shane Tzur (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Excelente servicio al cliente desde el personal del check -in hasta los de limpieza muy amables y profesionales
Zoraida Eloisa
Zoraida Eloisa (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Dayoung
Dayoung (2 晚行程)
Hotels.com 真實旅客評價
10/10 完 美
2025 年 4 月 27 日
Fun in the sun
Had a great time. They had great activities throughout the two days. Food was great. Bartenders and staff were awesome. Especially Marcony, the bartender made us feel like family. Thank you Oceana
Carlo
Carlo (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 20 日
Marvin
Marvin (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
El aire acondicionado dejaba de funcionar
Javier
Javier (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Excelente todo
Julio
Julio (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Me gustó todo, siempre mantienen las instalaciones limpias y comida fresca.
Ana
Ana (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 3 日
DO NOT BOOK HERE. So we have a family trip planned for here in two weeks. Total spend about 1500 a room and about 8 rooms. So we are spending 10,000 usd. 1) They do not allow any cancellations or refunds. 2) Their communication sucks. I emailed them on March 3rd. No response. Follow up on March 8th and they finally respond on March 10th. Send another email on March 11th and get a response on March 17th telling me to reschedule out to someone on WhatsApp. I message them and I get no response on WhatsApp from their concierge. I have to send a follow up email and then the concierge responds with very little detail. Also their WhatsApp automated system is terrible. 3) Finally they do not coordinate pick up or drop off from the airport. After spending 10,000 usd expect a lot of frustration. Wish I had never booked here. After being there I was disappointed with the quality of food. There was also limited activities to do on the resort.