The beach towels were clean. However, filthy beyond belief, stains on the sheets, bugs in the bed when you turn down the sheets, and mold everywhere: on the vanity countertop, bathroom floors, shower tiles, shower curtain, and even backed-up water in the tub. Just disgusting. There was also a heavy smell of mold mixed with an unidentifiable stench.
The staff showed clear favoritism toward “certain” guests, and only a few members were remotely accommodating.
This place is the epitome of false advertising. There’s absolutely nothing luxurious about it. The lobby furniture was old, chipped, and in desperate need of paint and cleaning. The entire property seemed rundown and in dire need of repair. The gift shops had an overwhelming musty odor. I truly feel for the staff who have to work there all day.
If you enjoy loud street noises at night, this is the place for you.
I didn’t feel safe here at all. The door lacked a latch, and there were no security staff visible. While the hotel grounds were relatively clean, the walkways and paths leading to the hotel were filthy and in need of power washing. The building itself had a cracked facade, and the fixtures throughout were outdated and poorly maintained.
Lastly, the entire hotel needs a complete overhaul. It’s unsanitary, outdated, and in desperate need of a facelift. This was the worst hotel stay I’ve ever had. I’m genuinely shocked that Expedia gave this place such a high rating—did they even visit or stay? Extremely disappointed!
