46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, Hanoi, 100000
What's nearby
Hanoi Old Town Night Market - 6 min walk
Dong Xuan Market - 6 min walk
Quan Chuong Gate - 8 min walk
St. Joseph's Cathedral of Hanoi - 9 min walk
Hoan Kiem Lake - 10 min walk
Getting around
Hanoi (HAN-Noi Bai Intl.) - 42 min drive
Hanoi Long Bien Station - 10 min walk
Hanoi Gia Lam Station - 16 min drive
Hanoi Railway Station - 19 min walk
Airport pickup service
Restaurants
Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - 1 min walk
Bún chả, nem cua bể Bình Minh - 1 min walk
Alchemist - 1 min walk
Bia hơi Hà Nội - 1 min walk
Thao’s Pub - 1 min walk
About this property
Grande Collection Hotel & Spa
When you stay at Grande Collection Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hanoi Old Town Night Market and Quan Chuong Gate. Also, St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are within a short 10-minute walk. Fellow travellers love the helpful staff.
Languages
English, French, Spanish, Vietnamese
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Spa services
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout curtains
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 50000 for children
Airport shuttle service is offered for an extra charge of VND 460000 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Grande Collection Hotel & Spa offer free cancellation for a full refund?
Yes, Grande Collection Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grande Collection Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grande Collection Hotel & Spa?
Sorry, there's no on-site parking at Grande Collection Hotel & Spa.
Is an airport shuttle service offered by Grande Collection Hotel & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 460000 per vehicle.
What are the check-in and check-out times at Grande Collection Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grande Collection Hotel & Spa and nearby?
Grande Collection Hotel & Spa has spa services.
What's the area around Grande Collection Hotel & Spa like?
Grande Collection Hotel & Spa is in Old Quarter, a short 6-minute walk from Hanoi Old Town Night Market and 8 minutes' walk from Quan Chuong Gate.
Grande Collection Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
5 July 2024
Small and dark dark room
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Teena
Teena, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
David
David, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
Trang
Trang, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
sophie
sophie, 3-night trip
Verified Expedia guest review
6/10 Good
4 May 2024
Steven
Steven, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 March 2024
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
leah
leah, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 January 2024
Nair
Nair, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 December 2023
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Morgyn
Morgyn, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 November 2023
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
jaimee
jaimee, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 September 2023
Staff very nice, clean,food good
Hannah
Hannah, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2023
Very nice!
Keng
Keng, 1-night romance trip
Verified Expedia guest review
2/10 Poor
29 August 2023
Charlie
Charlie, 3-night trip
Verified Expedia guest review
8/10 Very good
6 June 2023
- excellent staff who are helpful & friendly
- tastefully designed interiors & rooms
- dated bath room & it’s accessories
- windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay
- nice firm beddings
- great room amenities
- good location
- great n non expensive spa services in hotel
KHENG HONG
KHENG HONG, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 April 2023
In the middle of Hanoi
Alrisa
Alrisa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 March 2023
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Rosi
Rosi, 7-night trip
Verified Expedia guest review
10/10 Exceptional
7 January 2023
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
Averynder
Verified Expedia guest review
10/10 Exceptional
7 December 2022
There are so many hotels in hanoi tbh. to me a walking distance to old quarters and decent food in very close to proximity of the hotel was the main driver of selecting this hotel. However, this hotel nearly surpassed all my expectations for a local hotel in vietnam for the money I paid.
Pros-
Staff rating:
Staff speaks great English
Staff was honest
Staff was courteous, always greeted me with a smile.
Staff opened the entrance door when I walk in and left the building. These little details made a big impact for me.
Staff was well trained
Well staffed- In peak hours there are like 5 people there ready to check you in.
Room:
The room was clean,
Bed: sheets pillows were clean.
They provided toothpaste, toothbrush, comb, shower cap, qtips, a razer to shave WITH shaving cream and much more.
The room had two safes.
Included: buffet breakfast
Cons- this was solely my experience and just my room.
1. The bathroom had this odor and I think it's coming from deep in the sewer. The bathroom itself was clean.
2. Breakfast - I know it's free but some of the dishes were unappetizing and selections were limited in my opinion.
Like every morning they had this cold cuts and salad and nobody touched it. Noodles on the warmer was usually always soggy.
Tbh the local meals are so cheap like 30-60k or 1-2 dollars a meal and this wasn't a deal breaker for me.
With all that, the money I paid to what I received felt like a great deal and want to appreciate Rich at this facility
kyung
Verified Expedia guest review
10/10 Exceptional
20 November 2022
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Terri
Terri, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2022
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2022
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Honor
Honor, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2022
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l
laundry.Room was great and close to walkaround sites.
We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
robert
robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2022
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!