Situated by the ocean, Highliner Hotel & Conference Centre is a great choice for a stay in Prince Rupert. Guests can visit the fitness centre for a workout or grab a bite to eat at First Avenue Bistro, which serves local cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
94 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Skiing nearby
Whale watching nearby
Working away
Meeting rooms
Computer station
Conference centre (5000 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1985
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Freezer
Stovetop
Cookware, dishes and utensils
More
Daily housekeeping
Special features
Dining
First Avenue Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 100.00 per stay
Children & extra beds
Rollaway beds are available for CAD 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25.00 per accommodation, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Hotel
Highliner Plaza Prince Rupert
Highliner Plaza
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert
Frequently asked questions
Does Highliner Hotel & Conference Centre offer free cancellation for a full refund?
Yes, Highliner Hotel & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Highliner Hotel & Conference Centre?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Highliner Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Highliner Hotel & Conference Centre?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Highliner Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Chances Prince Rupert (9-min walk) is nearby.
What is there to do at Highliner Hotel & Conference Centre and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Highliner Hotel & Conference Centre also has a fitness centre.
Are there restaurants at or near Highliner Hotel & Conference Centre?
Yes, First Avenue Bistro offers local cuisine.
Does Highliner Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Highliner Hotel & Conference Centre like?
Highliner Hotel & Conference Centre is located on the waterfront, a short 10-minute walk from Totem Park and 14 minutes' walk from Pacific Mariners Memorial Park.
Highliner Hotel & Conference Centre Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
5.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
19 November 2024
Marla
Marla, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
I liked the location
Theodore
Theodore, 3-night family trip
Verified Expedia guest review
8/10 Very good
17 September 2024
It’s getting better
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
6/10 Good
12 September 2024
Very difficult to get in and out of hotel. Luggage carts broken. No decaf coffee, at all. No parking.
Vaile
Vaile, 3-night family trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Candrina
Candrina, 1-night trip
Verified Expedia guest review
4/10 Fair
8 September 2024
My room had an old boiler for heat, except it did NOT work. And even if it did, the room did not have a thermostat to control the temperature. No air conditioning either. The bathroom smelt so badly of urine. They don't give basic toiletries like lotion. The walls are paper thin. And the continental breakfast had no fruit, muffins, croissants, etc. Will not be staying here again.
Nissi
Nissi, 2-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Staff were very friendly and accomodating. (10/10)
There didn't appear to be a designated parking for hotel guests. There’s parking on the street across from the hotel. It was decent.
Room was clean. Bed was comfortable. Towels appeared a bit old. Not dirty. Just old. (8/10)
Continental breakfast was OK. Didn't love it, but didn't hate it. I didn't eat much and just bought breakfast at a cafe instead. The texture of the oatmal wasn't my favorite but the coffee was good though. (6/10)
Overall stay was good. Pricing was good. Would visit again.
Nathaniel
Nathaniel, 1-night trip
Verified Expedia guest review
2/10 Poor
4 September 2024
I wanted to leave a good review because the check in staff was very nice, even though they charged me twice for 1 night as I was used to "Train" the new girl. At check out... I actually think myself and the rest of the guest who stayed here August 19th should be refunded for that night. No one should have to pay when no one slept because the evacuation/emergency/fire alarm system rang off and on all night. What an awful experience.
D
D, 1-night family trip
Verified Expedia guest review
6/10 Good
29 August 2024
The view
Tina
Tina, 2-night family trip
Verified Expedia guest review
4/10 Fair
22 August 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Corey
Corey, 1-night trip
Verified Expedia guest review
6/10 Good
16 August 2024
Nice enough but our hotel in pg was half the cost and a better hotel. Understand the location(prime fishing) thing but I feel it was way cheaper before the Reno's which weren't really that extensive.
Boil water advisory was inconvenient. Not the hotels fault but it was a hassle on the daily to get bottles water provided which they said they would.
Complimentary Breakfast was really good though
wade
wade, 3-night family trip
Verified Expedia guest review
4/10 Fair
14 August 2024
Trevor
Trevor, 1-night trip
Verified Expedia guest review
8/10 Very good
11 August 2024
Cigarette and Mariguana smoke came into the room through balcony door 6th floor from fourth floor. Basement area around laundry room needs cleaning up
Darryl
Darryl, 3-night family trip
Verified Expedia guest review
2/10 Poor
5 August 2024
Was not nice at all. Bathroom smelled bad, air conditioner did not work, no soap in the shower. All in all this is not a nice hotel, would not recommend.
Definately not worth the money I paid for it.
Tomas
Tomas, 1-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Amazing
Marc
Marc, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
3 August 2024
Fine
Richard
Richard, 1-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Gwungai
Gwungai, 2-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
I was comfortable and the room was clean, except my 2nd night when the people above me was screaming from 2am until 6am.
Staff are friendly.
Maria
Maria, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 August 2024
Had to change original plans due to the fire in Jasper.
Big mistake to book this hotel. Maid service refused to clean our room. Ran out of towels, hand soap and toilet paper. Had to buy hand soap and toilet paper at Safeway. Guest laundry is in a very dirty and cluttered basement. After washing clothes the dryer wouldn’t work! Our first night we heard loud yelling outside the next room. The police were called and the occupant was tasered. The shower wouldn’t drain. The building reminds me of a Soviet era structure. Moved to the Crest Hotel which is wonderful!
Sandra
Sandra, 6-night family trip
Verified Expedia guest review
8/10 Very good
31 July 2024
Nice hotel
Clean, large, well stocked room. Close to shopping. Nothing fabulous and nothing crappy about this hotel. I’ll stay here again.
Ian
Ian, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
31 July 2024
Adam
Adam, 1-night trip
Verified Expedia guest review
4/10 Fair
28 July 2024
Front desk personnel not friendly and wasn't very accommodating in changing our room preference ….I found the the whole experience very unprofessional.