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Mercure Hotel Hamburg City

4.0 star property
Riverfront hotel with restaurant, near Miniatur Wunderland

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Photo gallery for Mercure Hotel Hamburg City

Exterior
View from room
Terrace/patio
Exterior
Bar (on property)
In Hamburg-Mitte, Mercure Hotel Hamburg City offers a tranquil retreat with a serene garden and relaxing sauna. Take in the views on the terrace or connect to WiFi and get some work done at the business center. Enjoy meals at Bar/Bistro, from breakfast to dinner.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$812
HK$869 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Property entrance

INNSiDE by Meliá Hamburg Hafen

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 475 reviews
The price is HK$906
HK$970 total
includes taxes & fees
22 Jun - 23 Jun
INNSiDE by Meliá Hamburg Hafen
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About the area

Map
Amsinckstr. 53, Hamburg, HH, 20097

What's nearby

  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Miniatur Wunderland - 3 min drive - 2.3 km
  • Hamburg City Hall - 3 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 6 min drive - 4.3 km

Getting around

  • Hamburg Airport (HAM) - 37 min drive
  • Hamburg Central Station - 16 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • HafenCity Universität Hamburg Station - 21 min walk
  • Hammerbrook S-Bahn - 8 min walk
  • Steinstrasse U-Bahn - 10 min walk
  • Steinstraße Station - 13 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪Restaurant Hobenköök - ‬13 min walk
  • ‪Jawa - ‬9 min walk
  • ‪Superbude St. Georg - ‬11 min walk
  • ‪Café Irma - ‬4 min walk

About this property

Mercure Hotel Hamburg City

At Mercure Hotel Hamburg City, you'll be a short five-minute drive from Miniatur Wunderland and Hamburg City Hall. After relaxing in the sauna, guests can grab a bite to eat at Bar/Bistro, which serves breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a snack bar/deli and a terrace. Public transportation is only a short walk: Hammerbrook S-Bahn is 8 minutes and Steinstrasse U-Bahn is 10 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 2 and younger eat free breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 28 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bar/Bistro – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 28 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Hotel Hamburg City
Mercure Hamburg City
Mercure Hamburg
Mercure Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg City offer free cancellation for a full refund?

Yes, Mercure Hotel Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hamburg City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Hamburg City?

Yes. Self-parking costs EUR 28 per day.

What are the check-in and check-out times at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Hotel Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at Mercure Hotel Hamburg City and nearby?

Have fun with nearby activities such as hiking and sailing. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Mercure Hotel Hamburg City?

Yes, there's an on-site restaurant, Bar/Bistro.

What's the area around Mercure Hotel Hamburg City like?

Mercure Hotel Hamburg City is located by the river in Hamburg-Mitte, a short 8-minute walk from Hammerbrook S-Bahn and 15 minutes' walk from Moenckebergstrasse.

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Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Janne Christian, 1-night trip

10/10 Exceptional

The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Mark, 4-night trip

10/10 Exceptional

It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs

6/10 Good

Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
John, 2-night trip

8/10 Very good

Decent, but not what I expected.

8/10 Very good

Kim, 3-night trip

8/10 Very good

Nicole, 2-night trip

8/10 Very good

Lars, 4-night trip

6/10 Good

Mathieu, 2-night trip

6/10 Good

Matthias, 2-night trip

8/10 Very good

Pierre, 1-night trip

8/10 Very good

Sebastian, 3-night trip

8/10 Very good

Tobias, 2-night trip

8/10 Very good

Christina, 2-night trip

6/10 Good

Mohammad Ibrahim, 6-night trip

10/10 Exceptional

Amaru, 3-night trip

4/10 Fair

Alexander, 2-night trip

6/10 Good

John, 1-night trip

6/10 Good

Ingen P pladser og der er langt til p hus. Ingen kaffe og the på værelset
Rikke, 1-night trip

4/10 Fair

Kundenservice Hotels.com?

5 Min nach Buchung war keine Änderung mehr möglich, obwohl mir ein Fehler bei der Buchung unterlaufen ist. Das ist kein Kundenfreundliches Verhalten. Hotels.com??????? Und dann nur eine falsche Rechnung ausstellen ist der Gipfel. So etwas ist mir zuvor in keinem Hotel passiert! Auf Zimmerreinigung wird auch komplett verzichtet und das bei dem Preis. Zimmer mit Teppichboden nicht allergikerfreundlich. Kühlschrank und Kleiderschrank als Container - mag witzig aussehen aber das laute Geräusch fürs öffnen und schließen ist ganz sicher nicht mehr angenehm. Kein Wasserkocher im Zimmer.
2-night trip

8/10 Very good

Insgesamt gut

Das Zimmer war groß und mit notwendigen Annehmlichkeiten ausgestattet. Hygieneartikel lagen nicht im Bad bereit, das mag aber an Gesetzen o.ä. liegen, die das verbieten. Es gab allerdings leider keinen Wasserkocher im Zimmer, was ich bei diesem Hotel auch schon erwartet hätte. Das Design des Zimmers ist sehr schön, mit "lokalen Akzenten" wie zB der Kühlschrank und Flurschrank im Container-Style. Der einzige technische Mangel war unsere Zimmertür, die im offenen Zustand nicht von selbst wieder zu fiel. Das Bett war bequem und die Lage nach hinten raus, also ruhig. Dummerweise wurde uns beim Check-in der Preis für eine Nacht in Rechnung gestellt, obwohl wir bereits über Hotels.com im Voraus bezahlt hatten. Das fiel erst etwas später auf, weil die Buchung schon eine Weile her war und ich mich später erst erinnerte. So etwas darf eigentlich auf keinen Fall passieren, denn auf Rückfrage wurde von der - dann anderen - Mitarbeiterin sofort die doppelt gezahlte Nacht zurückerstattet. Es schien also bekannt gewesen zu sein, dass wir bereits bezahlt hatten.
1-night trip

10/10 Exceptional

Alles super
Rasmus, 2-night trip

8/10 Very good

Renoviertes Hotel. Dennoch etwas in die Jahre gekommen. Wenn man in die Ecken schaut, sieht mandurchaus, dass alles etwas älter ist…
Frank, 1-night trip

8/10 Very good

Nogenlunde til prisen

Hotellet er slidt, og parkering var en udfordring, da parkeringskælderen er under renovering. Rengøring kun hver anden dag. Morgenmaden er fin og velassorteret.
Jesper, 2-night trip

8/10 Very good

Die Lage bis zur S Bahn Station ist super angenehm zu laufen Genauso zum HarryPotter Theater
Patrick, 4-night trip