2/10 Poor
30 October 2024
Worst hotel in Hongkong
Let me start by saying I’ve never written a review for anything in my 30 years of life, after my experience at this hotel I felt I had to. Worst hotel I’ve stayed at in my life! No front desk, the staff that are downstairs are useless and extremely rude. Falsely advertised in hotel laundry, was not available. The WiFi never worked in my room only the lobby, complained and tried connecting multiple times on multiple devices, no luck. Outlets would randomly stop working not allowing me to charge my devices half the time. Upon checkout I requested late checkout by a hour to have some more time to pack and they yelled at me saying it’s “impossible” I checked out on time and was hanging out in the lobby for maybe 30 minutes waiting for an Uber and charging my phone, the useless 3-5 employees they have loitering in the lobby kept harassing me asking when I’d leave and practically kicked me out of the hotel, never in all my travels across the world have I experienced such a horrible attitude and service. Wouldn’t stay here again if they paid me.
Verified traveller
4-night business trip
Verified Hotels.com guest review
