The heating and air conditioning was not working. The tv was not working. The bathtub was broke.
Gambrelle
Gambrelle (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
ALLEN
ALLEN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Stanley
Stanley (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Nice
Tim
Tim (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月18日
Refund
Hello, so I booked this stay on Hotels.com this Wednesday. The hotel called me non-stop about 7-10 times before I answered, and they told me they don’t have any rooms available. However I was still charged $326.65? Any help would be appreciated with this. Thank you
Kevin
Kevin (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月16日
$100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.
Tyler
Tyler (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Shocked!
It was better than I expected for the price. I will be staying again on my next trip back to my hometown.
JL
JL (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月16日
Carly
Carly (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月15日
What a joke
We have stay at this property many times throughout the years for work travel family fun , I have to say this is the worst it has ever been I would not recommend this hotel to any one I’d give it a 0.0 , during check-in, we were not allowed to check in until after 3 o’clock and the manager came out and was telling people that you may not have a room because their system was screwed up and if you’re in charge people an extra hundred dollars or more for a security deposit on the room you need to put that in your ad till you get to the hotel and surprise people with another fee on their card and then you get a bill the price ain’t even what you were quoted online. That’s kind of ridiculous also
Greg
Greg (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Close to interstate and State Fair wasn’t that far away. Front desk was on the ball. Was disappointed that there was no coffee available on any of the days. Air conditioner worked, toilet flushed and no clogged drains. Refrigerator was very clean! Very reasonable price too.
Kathleen
Kathleen (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月11日
Absolutely the worst hotel we’ve ever stayed at.
In 5 days we had no housekeeping services, even after repeated requests. We had to go to the front desk for towels, toilet paper, soap and coffee refills. Trash was running over.
When the floor housekeeper was questioned, he told us we could clean the room ourselves
My advice is to find a different hotel
Sharon
Sharon (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月10日
We arrived late after a concert and they did not hold our reservation and therefore there was no room available for us! The whole town was booked full because of this concert so we had to drive 2 hours home at 1:00 in the morning! Never heard of a hotel not honoring a reservation!!
Cindy
Cindy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月10日
We chose not to stay because it was in a really sketchy area. It felt completely unsafe I would NEVER recommend this place to anyone. Especially a family. We talked to people from the area snd they said we made the right decision. Not a safe area at all
Deborah
Deborah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月3日
Would have liked a breakfast option
Patrick
Patrick (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月29日
Appears this hotel is going down
Up on my arrival, the lady at the front desk gave me my room key number 229, she told me to check the room to make sure everything was ok. The room had bugs crawling around a bug even tried to get in my bag and it was several bugs crawling around in the tub so they had to change me to another room, #322 which the tub was very dirty and the mirrors were dirty as well
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月20日
If I could do 0 stars I would it’s was VERY nasty we went to three rooms because I was in a room clean enough to sleep in
Tracy
Tracy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月26日
Shiphrah
Shiphrah (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年2月9日
Tv did not work it wasnt even plugged in
Ice machine on my floor did not work
Hallways smelled like cigarettes
Derek
Derek (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年2月9日
Dont stay here
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年2月7日
Not great. Texture falling off ceilings, trim coming off, “tile” backsplash just screwed in, not straight. Outlet covers missing, cable TV outlet just hanging out of the wall.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年1月28日
Ehh… not the best but would do in a pinch.
The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped.
Lisa Ann
Lisa Ann (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月25日
Please do not stay at this hotel. First room unclean, hair strands in the bed. Second room the bed had a deep dip in the middle and used soap in the tub. Third option had roaches in the bathroom. Not to mention homeless persons roaming in and out of the lobby. I left and had to find another hotel to stay. I lost my money but gained peace of mind.
duane
duane (1 晚商務旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年1月24日
Interesting stay
It was very strange as it is like they expect the room to not be good as they have you visit the room to see if you will accept it before they will even let you in the room plus they have you sign multiple documents about accepting the stay the way it is. They also were aware all of their vending machines were empty and the only solution they had was to leave the hotel to get some out.
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年1月15日
This place should be investigated then condemned!
THE WORST HOTEL IN EXISTENCE!!! Ended up not even staying here as is was so disgusting. Smelled, filthy, suspicious people hanging around. I can’t even believe this place is even offered as a hotel! Shameful!!!