Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan
wing shan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Hyunju
Hyunju (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 26 日
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
jing
jing (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 25 日
Far from other area and taxi is not around.
Tiffany
Tiffany (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
Services
Qun
Qun (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 3 日
Mehmet
Mehmet (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 13 日
The interior of the hotel is beautiful, the view is magnificent