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Sonesta Los Angeles Airport LAX

4.0 star property
Los Angeles hotel with 4 restaurants and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Los Angeles Airport LAX

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
The price is HK$888
HK$1,257 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 King Bed (Executive Suite King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed (Executive Suite King)

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed (Executive King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing Accessible Preferred Two Doub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Hearing Accessible Preferred Two Doub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility Rub Preferred High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility Rub Preferred High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Executive Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 2 Double Beds (Executive Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Preferred Two Doubles)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 2 Double Beds (Preferred Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Room, 1 King Bed (Preferred King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility/Hearing Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Mobility/Hearing Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

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8.2 out of 10, Very good, (6636)
The price is HK$1,114
HK$1,294 total
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
5985 W Century Blvd, Los Angeles, CA, 90045

What's nearby

  • Toyota Sports Performance Center - 5 min drive
  • Hollywood Park Casino - 5 min drive
  • Loyola Marymount University - 5 min drive
  • Kia Forum - 6 min drive
  • SoFi Stadium - 7 min drive

Getting around

  • Los Angeles Intl. (LAX) - 2 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 11 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 34 min drive
  • Van Nuys, CA (VNY) - 44 min drive
  • Orange County, CA (SNA-John Wayne) - 53 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 58 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 88 min drive
  • Commerce Station - 25 min drive
  • Los Angeles Cal State Station - 25 min drive
  • Glendale Transportation Center - 26 min drive
  • Aviation/Century Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl's Jr. - ‬11 min walk
  • ‪Unity LA - ‬8 min walk
  • ‪Costero California Bar + Bistro - ‬6 min walk
  • ‪Zpizza - ‬3 min walk
  • ‪The Bistro - ‬7 min walk

About this property

Sonesta Los Angeles Airport LAX

Located just 1.2 mi (2 km) from the airport, Sonesta Los Angeles Airport LAX offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Landings, one of 4 restaurants, which serves American cuisine and is open for breakfast. A bar/lounge, a 24-hour fitness centre and a snack bar/deli are other highlights. Fellow travellers say great things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Aviation/Century Station is 13 minutes away.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 613 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 50 per night; includes in/out privileges)
  • On-site valet parking (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (14000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 43
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Landings – This restaurant specialises in American cuisine and serves breakfast and brunch. A children's menu is available.
Century Taproom – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Boulevard Market Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Yokoso Sushi Bar (closed) – This sushi bar specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of USD 200.00 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • WiFi is available in guest rooms for USD 0 per day (rates may vary)
  • WiFi is available in public areas for USD 0 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 20 to 55.00 for adults and USD 20.00 to 32 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 59 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 79 (subject to availability)

Renovations and closures

The property will be renovating from 3 June 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 60.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per stay

Parking

  • Self-parking costs USD 50 per night with in/out privileges
  • Valet parking costs USD 60 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit/debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Los Angeles International Airport Hotel
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

Does Sonesta Los Angeles Airport LAX offer free cancellation for a full refund?
Yes, Sonesta Los Angeles Airport LAX does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Los Angeles Airport LAX?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sonesta Los Angeles Airport LAX?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 150.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sonesta Los Angeles Airport LAX?
Yes. Self-parking costs USD 50 per night. Valet parking costs USD 60 per day.
Is an airport shuttle service offered by Sonesta Los Angeles Airport LAX?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sonesta Los Angeles Airport LAX?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge of USD 59 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 79 (subject to availability). Express check-out is available.
Is there an on-site casino at Sonesta Los Angeles Airport LAX?
No, this hotel doesn't have a casino, but Hollywood Park Casino (5-min drive) and Hustler Casino (12-min drive) are both nearby.
What is there to do at Sonesta Los Angeles Airport LAX and nearby?
Have fun with nearby activities such as snorkelling and body boarding, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Sonesta Los Angeles Airport LAX?
Yes, there are 4 on-site restaurants, featuring al fresco dining and American cuisine.

Sonesta Los Angeles Airport LAX Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

sherezada, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was forced to find a last minute place to stay due to a canceled flight and this exceeded my expectations. The shuttle was so valuable.
1-night trip
Verified Hotels.com guest review

6/10 Good

No gym and no pool
I booked this hotel because hotels.com lists “gym” as an amenity and the hotel’s website boasts that it has a state-of-the-art fitness center. When I asked the front desk employee where the gym is, I was told, “oh we don’t have a pool or a gym.” When I mentioned the website listing, the employee clarified, “well we do have them but they’re closed for renovations.” I am frustrated that hotels.com and the hotel website list the gym as an amenity when it’s not available. In the past couple of weeks, I’ve received two emails from the hotel trying to get me to spend more money and upgrade my stay—so they have my contact information—but not once did they email me to let me know that their amenities are not available. Room was very clean. I could hear the TV of the room beside me, but used my phone’s white noise app and that worked to drown out the sound. The toiletries in the room are not the small individual bottles, but the refillable large bottles mounted on the wall. There was a Keurig coffee machine w pods in the room, plus two free bottles of water.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

THOMAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bravospace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Irit, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Nice building - Lousy service.
Rude shuttle driver and one-hour line at registration desk. We arrived LAX after 16 hours of flights. When we got to the hotel shuttle spot, the 1st driver (1/4 full) slowed in the outer traffic lane, but never entered the pick-up lane, and didn't stop. We had to wait 15-20 minutes for next van. Once at hotel, the check-in line took over an hour. It took a bout 8 minutes per person to with 3 pages of hotel rules each needing signature (when we arrived, there were three check-in clerks, but one left after helping one party then left - never to return). Also, they charged a $200 deposit for incidentals, and 3 days later it has not been refunded.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Arisah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kenneth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Could have been better.
I was given a different room from what I had booked. Waited about an hour in line to check in. AC,TV, and hot water did not work. Staff was unclear about what to do.
Iram, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Los Angeles, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Not again
Over 1hour in line for check in.room was nice. Restaurant service was very slow and prices were very high
THOMAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blaine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dwayne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you
The Sonesta is my second home. The staff is always professional and its great to see their smile's when I check in. Its also nice to be called by name... Thank You Edith, Bernadette and the rest of the staff. I Sincerely appreciate your assistance.
Dwayne, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

LaKeshia, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was being remodeled. Lines were long. Short staffed. Floors in room were dirty.
Wanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LA
I love the Sonesta chain of hotels, from Panama to Chicago to LA. Unfortunately this trip the LA hotel was renovating thier restaurant area. Thats it...
Ray, 1-night business trip
Verified Hotels.com guest review