Located near Rossio Square, My Story Hotel Augusta offers a charming stay with dry cleaning services and a bar to unwind. Connect to WiFi, enjoy the restaurant's local flavors or take advantage of concierge services. The central location has left previous guests in awe.
Casa Portuguesa do Pastel de Bacalhau - 1 min walk
Paul - 1 min walk
Cafetaria São Nicolau - 1 min walk
Restaurante Japonês KIKU - 1 min walk
La Vita è Bella - 1 min walk
About this property
My Story Hotel Augusta
When you stay at My Story Hotel Augusta, you'll be in a fantastic location, only a five-minute walk from Rossio Square and Santa Justa Elevator. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Commerce Square and Lisbon Cathedral are within a short 10-minute walk. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are only steps away.
Languages
English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
46 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 9985
Also known as
My Story Hotel Augusta Hotel
My Story Hotel Augusta Lisbon
My Story Hotel Charming Augusta
My Story Hotel Augusta Hotel Lisbon
Frequently asked questions
Does My Story Hotel Augusta offer free cancellation for a full refund?
Yes, My Story Hotel Augusta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Augusta?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Augusta?
Sorry, there's no on-site parking at My Story Hotel Augusta.
What are the check-in and check-out times at My Story Hotel Augusta?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at My Story Hotel Augusta?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near My Story Hotel Augusta?
Yes, there's an on-site restaurant.
What's the area around My Story Hotel Augusta like?
My Story Hotel Augusta is in Lisbon City Center, a short 1-minute walk from Rua da Conceição Stop (28E) and 4 minutes' walk from Rossio Square. Our travellers say that the local area is very central.
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My Story Hotel Augusta Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Bathroom
Bed
Shower
Subway
Luggage
Water
What guests liked
Breakfast was consistently described as good, delicious, and with a great selection of options. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
30 Apr 2025
Really unique and had everything we needed would stay again
Samantha
Samantha, 3-night trip
8/10 Good
28 Apr 2025
Well located, great to visit Lisboa for a few days
Sarah
Sarah, 3-night trip
10/10 Excellent
30 Jul 2025
Ideal location in the heart of Lisbon on pedestrian only street. Bed was very comfortable & room is more spacious than expected from photos. I asked about the best way to get to the airport & they offered a shuttle for 50 euros for our whole family to get there with lots of luggage. Highly recommend this property.
Bryan
Bryan, 2-night trip
10/10 Excellent
28 Apr 2025
Friendly and helpful staff - great location !
C
C, 3-night trip
10/10 Excellent
28 May 2025
This hotel have the perfect location to explore Lisbon , the staff super attentive and the room even tho is small for the two of us was enough and super quiet considering the busy are that is located, we definitely will be back next time .
Antonio
Antonio, 3-night trip
8/10 Good
6 Jul 2025
Good stay. Only issue was the AC did not work too well, so if that isn't a big concern then this will be a great stay
Jennifer
Jennifer, 2-night trip
10/10 Excellent
5 Jul 2025
Amazing location, nice size rooms. We got a family room which was two rooms right next to each other, but you could close it off with one door. The location can’t be beat. Would definitely stay again. Even though it’s right off the main strip, at night, you can’t hear any noise. Beds were comfy
Madhu
Madhu, 4-night trip
10/10 Excellent
22 Apr 2025
Perfect location
Melissa
Melissa, 2-night trip
10/10 Excellent
31 May 2025
Absolutely excellent! Central location and amazing staff!! Comfort and class all in one room!
Michelle
Michelle, 4-night trip
10/10 Excellent
8 Apr 2025
Great location and the front desk staff were friendly and very helpful. Would definitely recommend!!
David
David, 5-night trip
8/10 Good
31 May 2025
Luana at the front desk is wonderful she goes above and beyond to help customers. The location of the hotel is amazing walking distance to everything. The hotel offers transportation to your destinations highly recommend. The excursions they offer are the best I have taken in Europe.I love my story hotel.
Frances
Frances, 6-night trip
10/10 Excellent
21 Apr 2025
We had a wonderful stay before our cruise at My Story Augusta Hotel.
Karen
Karen, 2-night trip
10/10 Excellent
14 Apr 2025
Our room was clean and nice. We loved the area. It was close to restaurants and shopping.
Cynthia
Cynthia, 3-night trip
8/10 Good
1 Jul 2025
AC struggled in our room to work properly, otherwise this would've been 5 stars
Jennifer
Jennifer, 1-night trip
6/10 Okay
4 Jul 2025
Excellent location, but the extra charge for a room with a view is too much. You have to step on the tiny balcony to see it and half of the ceiling is too low to stand up. Also very small bathroom.
ROBIN
ROBIN, 3-night trip
10/10 Excellent
28 Jul 2025
We arrived after midnight and the alley was dark and didn’t look like a hotel area.
The reception is on a walking side street therefore the confusion.
Nothing that a good LED sign for dropping passengers by the alley couldn’t fix.
Other than that the Hotel staff was really kind and helpful. The Hotel was clean and the breakfast you paid the night before so you save money for no doing a reservation.
On my son’s birthday they leave a bottle and a cake for him with a nice note. We love it.
Over all it was great and we thank the staff for making the trip a wonderful experience.
Ingrid
Ingrid, 4-night trip
10/10 Excellent
24 Feb 2025
We stayed for 2 nights and we absolutely loved this hotel. It is centrally located, close to all the transit stations, and there are plenty of shops and restaurants in the area. The hotel itself was very clean and pleasant.
Warfan
Warfan, 2-night trip
8/10 Good
2 Apr 2025
Helpful and friendly service.
Scott
Scott, 4-night trip
10/10 Excellent
29 Aug 2024
Great location with amazing people, highly recommended
Bich
Bich, 2-night trip
8/10 Good
27 Feb 2025
Excellent location. Small room but clean with enough amenities. Bring your own toothbrush and toothpaste. Staff are very friendly and courteous.
Hong Nhat Ai
Hong Nhat Ai, 3-night trip
10/10 Excellent
14 Jun 2024
Gret location, clean and lovely small hotel
Paul
Paul, 1-night trip
10/10 Excellent
5 Jul 2024
Well located, friendly staff, good no-frills breakfast.
Andre
Andre, 4-night trip
10/10 Excellent
9 Aug 2023
We loved out stay and will definitely recomend!
Lia
Lia, 6-night trip
10/10 Excellent
27 Aug 2024
Great location, very central to everything
Raymond
Raymond, 7-night trip
10/10 Excellent
25 Oct 2024
Very close to everything. Rooms and hotel is very clean