Hotel Crystal Palace

3.0 star property
Mountain Dehradun hotel with restaurant

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Photo gallery for Hotel Crystal Palace

Balcony view
Restaurant
Restaurant
City shuttle
BBQ/picnic Area
Perched in The Mall Road, Hotel Crystal Palace offers a rooftop retreat with panoramic views and dry cleaning/laundry services for your convenience. Connect to free WiFi, indulge in a meal at the restaurant, or plan an event at the conference space - plus enjoy bike rentals and pet-sitting services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

Luxury Suite, Multiple Beds, Smoking, Hill View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
2 bedrooms
  • 56 sq m
  • 2 bedrooms
  • Hill view
  • Sleeps 9
  • 3 King Beds

Executive Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
LED TV
Memory foam bed
Premium bedding
Ceiling fan
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
LED TV
Memory foam bed
Premium bedding
Ceiling fan
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Individually furnished
Connecting rooms available
LED TV
Memory foam bed
Premium bedding
Ceiling fan
Blackout curtains
  • 17 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Spring Rd, Mussoorie, Dehradun, Uttarakhand, 248179

What's nearby

  • Gun Hill - 18 min walk - 1.6 km
  • Mussoorie Lake - 3 min drive - 2.9 km
  • Dalai Lama Hills - 4 min drive - 2.2 km
  • Kempty Falls - 6 min drive - 4.7 km
  • Malsi Deer Park - 12 min drive - 12.6 km

Getting around

  • Dehradun (DED-Jolly Grant) - 112 min drive
  • Dehradun Station - 78 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tibetan Market - ‬12 min walk
  • ‪The Imperial Square - ‬7 min walk
  • ‪Oasis, Country Inn & Suits - ‬14 min walk
  • ‪Bellamount Restro & Bar - ‬15 min walk
  • ‪City Point - ‬8 min walk

About this property

Hotel Crystal Palace

Take in the views from the rooftop terrace when you stay at Hotel Crystal Palace. Guests will have free perks such as WiFi, valet parking and self-parking.

Languages

English, Hindi

More about this property

VISIBILITY

At a glance

Hotel size

    • 26 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
    • Pet-sitting services offered

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Working away

  • Conference space (180 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Lockers available
  • Banquet hall

Accessibility

  • Sign language-capable staff
  • Handrails in stairwells
  • Doorbell and phone notifications
  • Lever door handles
  • Upper floors accessible by stairs only
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • 22-inch LED TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Day (25 December) gala dinner per adult: INR 1000.0
  • Christmas Day (25 December) gala dinner per child: INR 800 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 1200.0
  • New Year's Eve (31 December) gala dinner per child: INR 800 (from 5 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 3500 per vehicle (one-way. Maximum occupancy 5)
  • Early check-in can be arranged for an extra charge of INR 800 (subject to availability)
  • Late check-in between 10:00 AM and 1:00 PM can be arranged for an extra charge of INR 800
  • Late checkout can be arranged for an extra charge of INR 800 (subject to availability)
  • Laundry facilities are available for an extra charge of INR 40 per stay

Children & extra beds

  • Rollaway beds are available for INR 500.0 per night
  • Airport shuttle for children between the ages of 3 and 6 costs INR 500 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of INR 1000 per pet, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Hotel Crystal Palace Hotel
Hotel Crystal Palace Dehradun
Hotel Crystal Palace by Sea Hawk
Hotel Crystal Palace Hotel Dehradun

HELP_OUTLINE

Frequently asked questions

Does Hotel Crystal Palace offer free cancellation for a full refund?

Yes, Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Crystal Palace?

Yes, cats and dogs are welcome. There's a charge of INR 1000 per pet, per day. Service animals are exempt from fees. Pet-sitting services are available.

Is parking offered on site at Hotel Crystal Palace?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Crystal Palace?

Yes, an airport shuttle is available. The charge is INR 3500 per vehicle one-way.

What are the check-in and check-out times at Hotel Crystal Palace?

Check-in start time: noon; check-in end time: 5:30 AM. There's a charge of INR 800 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of INR 800 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Crystal Palace and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near Hotel Crystal Palace?

Yes, there's an on-site restaurant.

What's the area around Hotel Crystal Palace like?

Hotel Crystal Palace is in The Mall Road, a short 11-minute walk from Mussoorie Christ Church.

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Hotel Crystal Palace Reviews

Reviews

8.0

Very good

6.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

It is a decent stay option but far away from mall road. I stayed in Luxury suite but it was nit luxurious as per 3* star hotel standards. Tea/ Cofee/ Complimentary water bottle/ hand towel were missing in the room. Intercom was not working. Staff was cooperative and served good food
Mridul, 2-night trip

4/10 Poor

2 Star Hotel

Positives: Situated around 20 minutes of walking climbing the Hill near Mall Road Provide complementary shuttle 3 times in a day to drop at the Mall Road Food at restaurant is OK with good view of Valley at Top Floor Hotel staff talks politely Negatives: I stayed 5 nights in deluxe room and always found foul smell in their bathroom Size of bathroom is small Poor Internet connection with lot of fluctuation Water Pressure in bathroom is not good Towels and bed sheets are dirty If main electricity is gone you cannot use Gyster and have hot water in bathroom Found Ants and Cockroaches in room floors due to poor cleaning of rooms Size of room is small and cannot accommodate extra bed properly Family channels likes colors and other movie channels are not subscribed in TV
SANDEEP, 5-night trip

8/10 Good

1-night trip

10/10 Excellent

2-night trip

10/10 Excellent

It's a lovely hotel. Best location, best view and best services. Staff is very cooperative. Always ready to assist you. Rooms are quite spacious, location is awesome. All rooms are valley facing. Food, Buffet breakfast is also up to the mark. Every one visiting mussoorie should book this hotel in advance. :)
1-night trip