Putney Hotel, BW Signature Collection puts you within a 10-minute drive of Kensington High Street and Thames River. Also, Stamford Bridge Stadium and Clapham Common are within a short drive. The property is only a short walk to public transportation: East Putney Underground Station is 7 minutes and Putney Bridge Underground Station is 14 minutes.
Languages
English, Hindi
At a glance
Hotel size
35 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Multilingual staff
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of GBP 250 will be collected before check-in
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 11.95 per person
Children & extra beds
Guests must contact this property in advance to reserve sofa beds
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London
Frequently asked questions
Are pets allowed at Putney Hotel, BW Signature Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Putney Hotel, BW Signature Collection?
Sorry, there's no on-site parking at Putney Hotel, BW Signature Collection.
What are the check-in and check-out times at Putney Hotel, BW Signature Collection?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Putney Hotel, BW Signature Collection?
Yes, there's an on-site restaurant.
What's the area around Putney Hotel, BW Signature Collection like?
Putney Hotel, BW Signature Collection is in Wandsworth, a short 7-minute walk from East Putney Underground Station and 11 minutes' walk from Thames River.
Putney Hotel, BW Signature Collection Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very good
17 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
A
A, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 November 2024
Shabby . Broken window in the room . Very run down hotel generally.
Jonathan
Jonathan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Very nice hotel and staff where very friendly I would definitely stay again
maria
maria, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
29 October 2024
Tony
Tony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
Bad experience, would not return or recommend
First time I have stayed at this hotel and it was not a pleasant experience from the moment I walked into the room. It was very cold inside because one of the windows was not sealed so it was not letting in a cold draft (it was 9C outside) but also all the noise from the main road (motorcycles, buses, trucks, people, etc.). I got the person on the front desk to come up to the room and she tried to lock the window, but it made no difference. I asked what I should do, and she said to turn on the heating because there were no other rooms. I was not accepting this resolution so continued to press for another room. She finally confirmed there was another room but the problem was that it was a basic room and they refused to refund the difference. I ended up having one of the worst nights sleep because even with the heating on it was very cold in the room and the loud noises kept waking me up. I left the next day as I could not do another night in that room.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 October 2024
I would think twice before booking it!
I’ve never had to give any of the hotels I stayed in such a bad review.
I always read reviews before booking anything but I had no opportunity to do it this time, unfortunately.
It’s recommended for the management and owners to revisit basic cleaning steps. It’s not hard to get the room hoovered and dusted before guests arrival.
Carpet looks absolutely terrible and smells of dump as soon as you open the door.
There were a lot of cobwebs in a room, making it look like an abandoned attic!
Sorry it’s a definite no for me!
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Denis
Denis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 September 2024
Decent enough and spacious room but was close to rail line which wasn't mentioned and so quite loud sound of trains till late and from early which left sleep a bit disrupted. Shower didn't train properly so prone to flooding bathroom without management
Tim
Tim, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 September 2024
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Good hotel, 2 mins walk from the railway station. Noisy pub across the road, and the a/c wasn't working so the hotel threw in free breakfasts for my 3 night stay, so that was appreciated.
A M D
A M D, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
10 August 2024
Friendly staff very clean rooms. If in the area again would definitely stay there.
john
john, 1-night trip
Verified Expedia guest review
2/10 Poor
30 July 2024
Poor stay
There was no air conditioning..out of order. It was close to 30degrees. I had to open the windows so the noise of the traffic kept me awske. Not a good stat at all. Staff were pleasant...the lady in particular. Out of interest why is the toilet paper put in such an awkward place...for females anyway. There were no glasses in the room.
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 July 2024
On checkin 1545 told AirCon not working in whole building. No offer of time eta to fix, no offer of fan. No update at 1930. Very stuffy in room so had window open all night with A205 road outside. Very noisy and pollution from heavy traffic, no sleep! Decided to checkout and go home next morning. No update on Aircon fix. Got £87 refund for 2nd night but room cost me £102 per night. No aplology from Staff or written letter for reason aircon not fixed. Can i get proper refund please? Regards Alan Lake.
ALAN
ALAN, 2-night romance trip
Verified Expedia guest review
6/10 Good
26 July 2024
Too hot, no sleep
Room was clean and tidy. Unfortunately the air conditioning was broken. The room was extremely hot, couldn't sleep due to the room temperature. Asked for a fan but they do not have any. WiFi connection was poor constantly dropped out. Room was dark , could do with some better lighting. Lovely powerful shower, staff very friendly and welcoming. Would only stay again if they get the air conditioning fixed.
k
k, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 July 2024
Uncomfortable stay
The air conditioning was broken for our weekend stay while the temperature was 26 - 30 degrees. This made for a very uncomfortable stay - the windows were also latched shut. The room was stated to be ready at 2 PM however it wasn’t ready until 4 PM. On the positive side, the customer service agents/receptionists were
good and helpful where possible
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
15 July 2024
Fire alarm went off at 2am and staff said someone on the ground floor lit a cigarette.
Then it went off again at 2:30 am and would not stop for 20 minutes. Staff said it was because someone took a shower and the steam set it off. I asked why the fire department hadn’t shown up and they said they are not connected to it. Clearly a place to avoid!
Rooms are run down and bed mattress is disgusting!
I thought Best Western properties were a bit better than this!
Nancy
Nancy, 3-night trip with friends
Verified Expedia guest review
6/10 Good
6 July 2024
A comfortable stay
A one-night stay while we were in London to watch the tennis. Was a comfortable night's sleep and the staff were friendly.
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 July 2024
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 June 2024
Lovely friendly helpful staff, but very run down building. The carpet in the bedroom looked like it came from a bad nightclub it was so dirty. The balcony off the room was green with dirt, and the safety glass surrounding the balcony had slipped down, certainly not inspiring going out.
Abigail
Abigail, 2-night family trip
Verified Expedia guest review
8/10 Very good
28 June 2024
Bare basics
Basic amenities available - but not very accustomed to having no fridge, also no refills of tea/coffee after housekeeeping
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
24 June 2024
Highly unprofessional staff. They didn’t have our booking yet booking was confirmed with expedia
Asim
Asim, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
good value, clean rooms
Staff lovely, great location and really well priced vs nearby competitors.