西部省酒店

"The staff need to be re-trained. House keeping was inconsistent - four towels, then two. Six waters, then none. Laundry had to be chased. The staff at the breakfast restaurant were appalling. Cutting in front all the time when walking, standing in groups talking whilst we were trying to open doors. Being told to move tables! Unhelpful at best. This is not a five star experience. Not even close."

"Superb. Well trained staff, very clean and Fantastic rooms"

"Tooooo noisy in both side rooms with loud music"

"Was there for a biz trip and as good as always..the staff there are friendly and helpful. Room is comfortable and hotel location is not too bad I will definitely come back and stay there "

"Beautiful hotel, very centrally located and right next to the ocean. Our room was nice and spacious and clean. Staff and management were very nice and helpful all around. Eg 1: I had hurt my ankle the previous day, and over our 2 day stay, they assisted my wife in getting ice for my leg. Eg 2: We also needed a screwdriver to remove the battery from a toy we bought (for plane travel), and the staff went out of their way to help out with it (laughing at us). The breakfast and dinner buffet had great food, and the performer at the dinner buffet also played our song requests! Great place overall, would definitely recommend. "

"挺好的 就是晚上海浪声音太吵了"

"Very nice hotel. Friendly staff."

"My first trip in Sri lanka...quite good hotel."

"Nice, quiet, comfortable, smooth, good location Value for money"