The place was great . The breakfast was great . The room was spacious and clean loved how close it was to universal . The only downside was the laundry They recommended to their sister hotel across the street . To say that this is a Hilton hotel chain says something completely different then what I experienced . You need a key card after a certain time to get into the building. I waited for the door to open and the guy saw me and he took about 5 minutes to open the door. When I explained the situation and asked where their laundry facility is located he told me he didn’t know . The janitor had to answer where the laundry was located. We walk to the elevators and the janitor runs to us to tell us that it broken . (It would have been nice if the front desk guy could’ve told us that to being with and point us in the right direction). Mind you I asked him if I could get a key card or if I needed a key card to get in the laundry he said no. We get upstairs and we need a key to get into the laundry. A guest lets us in and there is no power button on the washer . I used the phone to call the front office to ask where the start button was and his exact was were “I have no idea”. Another man came in (no uniform) just black pants and shirt . Nothing about who he was nor hotel logo. (Which I feel like is very unsafe because I’m not sure who he is )He didn’t know how to work the washer either. Needless to say I spent 2 hours of my time and $3.00 of my money just to WASH ONE load of
Macey
4 晚行程
10/10
Shawn
3 晚行程
10/10
It was amazing. The staff was very attentive and friendly. My family and friends had a great time. I would definitely stay here again in the future.
Ketty
4 晚家庭旅程
10/10
Stay was nice but pillows in room were horrible. Everything else was great.
Tom
1 晚商務旅程
10/10
Luana
3 晚行程
8/10
Bem
Marcelo Costa de
8 晚行程
10/10
Good clean hotel
Gregory
1 晚家庭旅程
8/10
Chris
2 晚行程
10/10
Ótimo em todos os aspectos!
Marco Aurelio
5 晚行程
10/10
Sam
2 晚家庭旅程
10/10
The best
Tiffany
4 晚家庭旅程
10/10
Everything was perfect for us
SAEMIN
2 晚家庭旅程
2/10
The hotel needs some TLC, also i understand pet friendly is a thing now, but please use a floor fot that and don't mux the guest who don't like the smell of dog.
efrain
4 晚家庭旅程
8/10
Great stay, staff was very friendly. Only
Amy
4 晚家庭旅程
10/10
Carl
3 晚行程
10/10
Hotel bom, sem carpete, quartos amplos
Porém , não entendi e gostaria de saber porque debitaram do meu cartão de crédito o valor de $11,25. No dia 10/5 . Uma vez que toda estadia foi previamente paga. A estadia foi tranquila. Bom custo benefício