The room was beautiful, and the coffee bar excellent. We didn't get a chance to try the restaurant. We were able to check in early and the room was ready extremely early! Wow!
The staff at the front desk and valet were present but not particularly friendly, helpful, or engaging. They seemed surprised whenever we asked for something basic like where the luggage carts are or for the valet to get our car. Valet service was supposed to start at 7am, and the valet wasn't present to even request the car until 7:05. They again, acted surprised when we requested our car. The hidden fees were extremely disappointing. I went in thinking I had already paid off the room only to find a $25 "destination fee" and other small taxes and fees tacked on to that. Feels like they're trying to nickel and dime.
On a positive note, we did pass by a few cleaning ladies in the hall and they were friendly and the rooms clean! Thank you, ladies!