I was criticized by the front desk employee for booking through Hotels.com because my home address was not indicated. Yup.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Awesome hotel
It was a wonderful hotel. The inside was beautiful, the staff were friendly. They are very family oriented. They had a pool table in the lobby!!
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Late night flight, easy stay!
Got in very late but was able to get the shuttle and be in my room in very little time.
Amazing bed too!
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
RaMonda
RaMonda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Very nice and clean! Modern style! Good breakfast!
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Friendly and clean!
Quick stay but a great one. Wonderful customer service and a comfortable, clean hotel. Eric was working the front desk when we checked in late at night after a flight from Baltimore and from getting us a quick shuttle from the airport to making sure we had everything we need for the stay, he was great and very pleasant. The shuttle driver was super nice as well. Overall great experience.
Jenna
Jenna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 10 日
Ben
Ben (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Blayre
Blayre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Lisa
Lisa (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 8 日
Natasha
Natasha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 7 日
I look for TRU hotels whenever I travel, and have been at this location 3 times. This last trip the staff lacking and more interested in their phones then customer service.
Daniel
Daniel (3 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2025 年 3 月 6 日
The bed was not very comfortable and it was by the airport so you can hear planes coming in all night. Our air conditioner was also very loud
giovanna
giovanna (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Jessica
Jessica (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
matthew
matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Kentucky Celebration
Nuce, clean, friendly hotel.
Alfredo
Alfredo (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Excellent, ckean, great parking! Awesome room for price.
Renee
Renee (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Shuttle bus was great. Very accommodating. Staff was helpful. Good location to expo center and airport
Kenneth
Kenneth (3 晚行程)
Orbitz 真實旅客評價
4/10 一般
2025 年 2 月 25 日
Disappointed
The most unfriendly receptionist we have ever encountered. We first walked into the hotel to a scowl. At breakfast the coffee ran out and the same receptionist said she would see to it after finishing with a guest but then 6 more guests joined the queue and three of us were waiting for coffee. Thankfully one of the kitchen staff swapped the empty for a full one. The coffee ran out the second morning and it was the same glum receptionist so we decided to do without. The heating controls didn't seem to work properly in our room. The unit said to use the wall controls which said "OFF" so the evening receptionist, who was really sweet, came up and fiddled with the buttons and we were able to increase the temp but for some reason a short while later it suddenly decided to blow cool. We turned it to "OFF" to keep the room from getting cold. Checking out was not pleasant as we were back to the sour receptionist. She just acted thoroughly miserable. The soap and lotion dispensers in our room were a challenge. They have lovely contents but not user friendly if you don't have strong hands to squeeze them at their middle. The room didn't have its own microwave and was shown the one they had down in the reception area. Our last trip was in Jasper at a Hampton Inn and the room was bigger, had a microwave and the staff were super friendly. Super breakfast and staff had lovely waffle maker with staff to help. Hilton has 2 pancake machines taking up space & don't seem popular.
KATHLEEN
KATHLEEN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Great staff; very clean; the Expo and airport shuttle was super appreciated.