我可否免費取消哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的預訂，並獲發全額退款？

可以。哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有泳池？

是的，此住宿設有3 個室外泳池及兒童泳池。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 12:00。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否附設娛樂場？

否，此住宿不設娛樂場，但玩城賭場 (17 分鐘車程外) 及逸爾皇家賭場 (18 分鐘車程外) 就在附近。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇店內與附近有什麼好玩？

你可享受射箭及排球等店內活動的樂趣，並到網球場練習揮拍。店內其他休閒康樂節目包括健身班、彼拉提斯班及排球。你可享用 SPA 服務，又或在 3 個室外泳池中任選一個暢泳。哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇亦備有2 間池畔酒吧、2 間海灘酒吧、桑拿、健身俱樂部、海灘小屋及電子遊戲室。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇內或附近是否設有餐廳？

是的，此住宿附設 8 間餐廳。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇的客房是否配備私人熱水浴缸？

是的，每間客房均配備室內私人熱水浴缸及按摩浴缸。

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

穆赫雷斯海岸哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇優惠

Q: 哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇內或附近是否設有餐廳？

是的，此住宿附設 8 間餐廳。

Q: 哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院連傢俬。

8/10 很好

2019 年 9 月 1 日

服务员好热情有礼貌，主题餐馆吃品好，就是我住的房间多故障，还有我建议电视收费系统需要使用密码，我孩子按了几次收费。

伟杰 (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 9 月 10 日

VICTOR HUGO (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 10 日

We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids. Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club. The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly. All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices.

Chi Ling (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 23 日

Jacqueline (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 7 日

Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.

Jagdish (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 5 日

Angelica (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 31 日

The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.

Tatyana (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 29 日

Great place for families, perfect for family reunions.

LUIS (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 26 日

BRUNNA (7 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 25 日

The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.

Chris (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 19 日

Excellent

CENGIS (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 13 日

Everything

Ahmed (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 28 日

Great looking resort with excellent staff

Romal (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 11 日

Eric Ying-Wai (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 8 日

Luz Maria (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 29 日

Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.

Ryan (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 10 日

Alejandro (4 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 1 月 13 日

I am Expedia gold member, this means I should receive special treatment and upgrades, our room was not prepared for my kids, there was nothing special for them, the bedsheets were dirty, the housekeeping kept forgetting to restock our fridge or put enough towels, and in reality they would only tidy up the room, no cleaning or changing sheets. The main and second buffet food was so boring and lacked variety, the nest buffet was a joke, the tables were shaky and once we ordered at nest and waited 45 minutes for the smallest portion possible. At portofino, they put burnt pasta in front of me with no shame. At the coffee shop they kept ignoring us until I asked them to take our order and all order was wrong. I once ordered room service, nothing crazy, just meat empanadas and cheese cake and I got food poisoning. Lucky my kids fell sleep waiting for their food and didn’t eat it. There is not one bartender here that knows how to make a drink, all drinks were tasteless, I would ask for mojito and they would give me margarita, asked for coco loco, they didn’t bother to make it, asked for straw for my toddler they wouldn’t provide. T The bar waiters around pool would rarely approach you to take your order, at the beach there was one lady that asked 3 people for drink and left the rest, and for the rest of the time stood there chitchatting with life guards. All the staff, except you to tip, its like you owe them for every small thing they do, they don’t respect you as a guest.

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 1 日

The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there.

Thi (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 12 日

Beautiful resort. We travel at least once every quarter and this was one of our favourite experiences, especially for an all inclusive. The upgraded room was fantastic and the butler did a great job of reserving dining and informing us of events. Hydrotherapy at the spa was a bit pricey for an 1.5 hours but it was beautiful and something we’d consider again. We loved the loft suite and the beautiful views of the ocean. The only improvement would be the cleanliness of the bathrooms and a slight inconsistency in meal preparation whenever we ordered room service - ingredients condiments and even portion sizes were different each time. It isn’t something that would stop us from returning though, we’re looking forward to our next visit! PS We recommend tennis lessons at the Rafa nadal centre - they were super fun and kept us active throughout the trip.

Mary Rose (6 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 12 月 8 日

The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero!

Tamara Lynn (4 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2024 年 12 月 8 日

Not sure why they dont close out a floor at a time to do renovation. During our whole trip they were painting walls, and doing renovations. Whole floor smelled like paint. We booked in 4 different groups everyone had a different experience. We were in building 11 of the family select while our friends was at 12. Building 12 did not have any renovation also their accomodation was much better. As soon as they arrived they were given fancy vodka and champagne with cookies, treats and a variety of bags/beach bags and toys for the kids. When we checked in we received no beach toys for our kids, no treats, just 2 empty bags and one was clearly used as it was completly stained. Overall not too happy with our stay at this resort, we stayed at their sister company in Maya and had a much better experience.

Louis (6 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 11 月 17 日

Huge resort, huge disappointment

Very disappointed! The place is huge and you have to take a shuttle to get anywhere. Drinks tasted strange and the only restaurant out of the many on property we tried was Sumptuori we really enjoyed. Food and service were impeccable. The food on the buffets were typically cold and bland. Some of the staff were very friendly and some were quite indifferent. I was annoyed by the check in process when we first arrived. We were taken to a VIP lobby where only one person was working with a large family. Exhausted and hungry, it was about 45 minutes before we got to our room that had water all over the floor from a/c condensation. It felt as though the room was never cool enough to sleep comfortably because of the intense humidity and the bedding felt a bit rough. We were told we had a butler, but seemed as though all they did was make dinner reservations, which was already arranged by the wedding we were attending there. I paid more for an ocean view room and it was actually a partial view and not worth the extra money. I forgot saline solution for my contacts and a 2 ounce bottle from the gift shop was $22! Ouch!

Gina (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 11 月 16 日

Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.

Jaime (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 29 日

Great property enjoyed our stay. Kids loved the tennis program.

Silvia (9 晚家庭旅程)

Expedia 真實旅客評價

哥斯達穆赫雷斯全包式Grand Palladium Select家庭選擇

Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

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Family Selection Junior Suite Beachside - 2 KIDS FREE

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Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

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Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

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Suite Superior

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Family Selection Junior Suite Pool Access Beachside

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Family Selection Loft Suite Jacuzzi Terrace

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Family Selection Loft Suite Jacuzzi Terrace Ocean View

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