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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with spa, near Hoa Lo Prison Museum

Choose dates to view prices

Photo gallery for La Sinfonia Citadel hotel and Spa

Exterior
Reception
Rooftop bar
Lobby sitting area
Front of property
In the heart of Hanoi, La Sinfonia Citadel hotel and Spa offers a tranquil retreat. Unwind with a rooftop view, indulge in spa treatments at La énMay Spa, or enjoy Fusion cuisine at Chestnet Restaurant. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$81 nightly
The total price is $88
Nov 18 - Nov 19
Total with taxes and fees

Why we love this property

Spa serenity
A full-service spa offers daily rejuvenation with personalized treatments. Couples can unwind in special rooms, and hot stone massages soothe tired muscles.
Fusion flavors abound
Experience fusion cuisine at this hotel's restaurant. The property offers buffet breakfast and a lively bar for evening refreshment.
Ultimate beauty sleep
Doze off into dreamland wrapped in soft bathrobes with turndown service and blackout drapes. The minibar awaits for midnight cravings.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite City View

Junior Suite City View | 1 bedroom, minibar, in-room safe, desk

Junior Suite City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Balcony or patio
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | 1 bedroom, minibar, in-room safe, desk

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
Bidet
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

1 bedroom, minibar, in-room safe, desk

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Balcony or patio
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | 1 bedroom, minibar, in-room safe, desk

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
Bidet
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | 1 bedroom, minibar, in-room safe, desk

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Balcony or patio
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 508 reviews
$88 nightly
The price is $95
Dec 5 - Dec 6
Total with taxes and fees
La Sinfonía del Rey Hotel & Spa
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About the neighborhood

Map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 1.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Long Bien Station - 10 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬4 min walk
  • ‪Ray Quán - ‬2 min walk
  • ‪Bánh mì Trâm - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Aroids Coffee & Tea - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 6 stairs to reach property

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 600000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?

Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by La Sinfonia Citadel hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at La Sinfonia Citadel hotel and Spa and nearby?

La Sinfonia Citadel hotel and Spa has a spa.

Are there restaurants at or near La Sinfonia Citadel hotel and Spa?

Yes, Chestnet Restaurant offers Fusion cuisine.

What's the area around La Sinfonia Citadel hotel and Spa like?

La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 18 minutes' walk from Hoan Kiem Lake.

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Reviews

La Sinfonia Citadel hotel and Spa Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The breakfast buffet was delicious and offered a variety of options that changed daily. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Spa
Bed
Location
Air conditioning
Shower
Breakfast
Restaurant

Reviews

10/10 Exceptional

The staff is very friendly The room is very nice and clean price and quality is very good
Frank, 4-night trip

10/10 Exceptional

It's a quaint boutique in a quiet corner.
Loan, 1-night trip

10/10 Exceptional

Nice hotel and service
Trang, 4-night trip

8/10 Very good

Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
4-night trip

10/10 Exceptional

I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
EMMA, 7-night trip

10/10 Exceptional

MUST STAY IN HANOI!!!!!

I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Randi, 2-night trip

10/10 Exceptional

The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
Hang Kit, 1-night trip

10/10 Exceptional

Sehr angenehmes Hotel. Essen und SPA ausgezeichnet. Die Lage ist perfekt zentral und doch war das Zimmer zur Straße sehr ruhig. Jederzeit wieder!
Andreas, 1-night trip

8/10 Very good

Un hotel carino, ad un ottimo prezzo. Team fantastico, buona colazione sofistifacata, peccato la cemera ma soprattutto il bagno piccolo. Comunque tornerei volentieri
Francesca, 1-night trip

10/10 Exceptional

Very very friendly and thoughtful staff! They take our comments seriously even though it might be some casual remarks! Breakfast option was ok but good enough with different type of eggs, different Vietnamese noodle and some sides daily! There’s also milk and Vietnamese coffee! Overall will stay again!
Kom Hui, 4-night trip

8/10 Very good

Excellent staff and service. We enjoyed our stay in Hanoi.
Rita, 5-night trip

10/10 Exceptional

Anbefales

Veldig gjennomført hotell. Noe støy. Ikke frokost inkludert
Sander, 1-night trip

10/10 Exceptional

Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Wasim, 3-night trip

8/10 Very good

Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Robert, 1-night trip

10/10 Exceptional

Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
SitiNurRabiatulAddawiyah, 6-night trip

10/10 Exceptional

Excellent hotel, personnel aux petits soins, tout est excellent
Alexandre, 1-night trip

8/10 Very good

Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Dehanka, 1-night trip

10/10 Exceptional

Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Dung, 2-night trip

10/10 Exceptional

スタッフさんの対応がとてもよく、心地良い滞在でした。壁が薄いので、近くの部屋で騒がしい人がいると、それなりにうるさいです。レストランもおいしかったです。衛生面も問題ありませんでした。
hiro, 2-night trip

10/10 Exceptional

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
San, 4-night trip

10/10 Exceptional

Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Alejandro, 3-night trip

8/10 Very good

全体的に綺麗でした。スタッフの方も丁寧でした。 廊下からムスクの匂いしていて、匂いが結構強かったです。
Aiko, 4-night trip

6/10 Good

Stay away if you’re a claustrophobe

Breakfast wasn’t great. Room was tiny like Tokyo’s hotels. The fake window is useless, you see the staircase. There are better options in this range.
Tanvir, 2-night trip

10/10 Exceptional

Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Gal, 1-night trip

10/10 Exceptional

Excellent
Charmaine, 4-night trip