Bed is hard and the pillows were as flat as the bed.. no comforter and very loud park lot. I was on the first floor and people slmmed their room doors all hours of the night. Cars playing loud music all hours or the night
Jennifer
Jennifer (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 7 日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 4 日
The manager on duty had to leave the desk to see if the room I had reserved was clean because the assist manager hadn’t done that earlier that day. House keeping came after check in to bring toilet paper. I have never stayed at a hotel that did not have a blow dryer in the bathroom and the description when booking did not indicate this was an extended stay. I would not have booked it And someone tried to enter my room the next morning while I was still in bed before check out
Tonya
Tonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 26 日
Suanne
Suanne (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Kennedy
Kennedy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 14 日
GM two faced
Loved it the staff with ONE MAJOR EXCEPTION. The GM, she was awful, disrespectful, rude. And underhanded, liar.i was staying for a job change snd getting to transfer. I had paid up to be current and I let her know my sponsor was going to pay all they needed ri talk to her and set up as third party. She told me she would have me check out and she would make a different reservation and it would be ready when i came back my sponsor would have paid it for another week, I went to put money on my card for other expenses. When I arrived back she was gone ( conveniently) and told staff I was not welcome and could no longer use that particular hotel. And police wound be called. I work federally and I turned all this information in for my department and now any choice hotel will not be recommended. And will pay for any employee to stay at any. And any one they send to Lexington Ky also will not stay there. I’ve been informed she’s had many many complaints and nothing done which to me mean you do not care for any costumer. I demanded a refund and was hung up three times by the GM and called the corporate company they also not helping so my supervisor will have choice hotel and woodspring on the band list
Teresa
Teresa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Madison
Madison (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
Virginia
Virginia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Rouzbeh
Rouzbeh (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Doug
Doug (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
Dirty Room
Christopher
Christopher (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 5 日
The room was extremely dirty and the furniture was peeling. I have the pics to prove it.
Also, the internet was not available in the TWO! times we stayed in your hotels. The rude person up front said that we would need to call IT support ourselves to get it fixed. Your website advertised free WiFi and that was a lie.
We will not be using your brand anymore. We will make sure the word gets around. I can reassure you that not a single person from our family and friends will use your hotels. The worse experience ever.
Christy
Christy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Logan
Logan (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 1 日
Wouldn’t Clean the room
I checked Out 4 days early. I was in room over 8 days. They would change sheets or bedding. Wouldn’t mop or clean. I took garbage out twice. The room had airborne worms in there. I went to doctor and got medication. I went to a different hotel. I need credit for days I left early.
Christopher
Christopher (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Outside and common areas are very nice. Once you get into the room it's okay. Does the job for a night but we were told it was a non smoking hotel and the previous tenants to our room at some point definitely smoked in the room because you can smell it. Other than that, check in was easy and good hotel for the price.