The accommodation is very well. Clean and quiet. The beds are comfortable and we all have a pleasant stay there. However, the check in system is really poor, the iPad in the front desk should have some problems. Once I fill in the check in information, the system automatically informed that I have checked out. The first two staffs I talked int he iPad were not helpful until a foreigner lady who could speak English that could figure out our problem. we finally could enter our room. It was not my first time to live in Rakuten stay but it was definitely the horrible experience we had ever. More training for the staff in communication is needed.
Great Place to stay. Room is tidy and clean. It is so close to train station which make our live so easy to travel around. There are also convenience store and chemist nearby.