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Oakwood Hotel & Residence Surabaya

5.0 star property
Suburban hotel in Surabaya with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Indoor pool, open 6 AM to 9 PM, pool loungers
Front of property – evening/night
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Building design

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • 24-hour room service
  • In-room childcare
  • 4 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is HK$509
HK$622 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Living area

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two-Bedroom Deluxe Apartment

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Two-Bedroom Deluxe Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Studio Deluxe Twin

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment 1 King bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom Executive Apartment 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Studio Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Apartment 1 King bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

One Bedroom Premier Apartment 1 King bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Doubletree By Hilton Surabaya
Pool
Airport transfer
Free parking
Internet access
9.4 out of 10, Exceptional, (72)
The price is HK$479
HK$580 total
includes taxes & fees
1 Dec - 2 Dec
Doubletree By Hilton Surabaya
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About the area

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • Galaxy Mall - 7 min walk - 0.6 km
  • Airlangga University - 18 min walk - 1.5 km
  • Surabaya Plaza Shopping Mall - 6 min drive - 5.5 km
  • Grand City Surabaya - 6 min drive - 5.8 km
  • Tunjungan Plaza - 7 min drive - 6.4 km

Getting around

  • Surabaya (SUB-Juanda) - 16 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Tandes Station - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restoran Sederhana Masakan Padang - ‬2 min walk
  • ‪Boncafe - ‬10 min walk
  • ‪Bakmi GM - ‬9 min walk
  • ‪Saga Japanese Restaurant - ‬7 min walk
  • ‪Bakmi GM - ‬9 min walk

About this property

Oakwood Hotel & Residence Surabaya

At Oakwood Hotel & Residence Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can take a dip in the indoor pool or grab a bite to eat at Spice, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a snack bar/deli.

Languages

English, Indonesian, Japanese, Malay

At a glance

Hotel size

  • 144 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Local/corner shop

Working away

  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Tablet computer
  • MP3 docking station
  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Spice – This restaurant serves breakfast, lunch and dinner.
Deckside – On-site café. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs IDR 500000 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya offer free cancellation for a full refund?
Yes, Oakwood Hotel & Residence Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oakwood Hotel & Residence Surabaya?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at Oakwood Hotel & Residence Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Oakwood Hotel & Residence Surabaya?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Oakwood Hotel & Residence Surabaya?
Yes, an airport shuttle is available. The charge is IDR 500000 per vehicle one-way.
What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Oakwood Hotel & Residence Surabaya and nearby?
Oakwood Hotel & Residence Surabaya has an indoor pool and a fitness centre.
Are there restaurants at or near Oakwood Hotel & Residence Surabaya?
Yes, there's an on-site restaurant, Spice.
What's the area around Oakwood Hotel & Residence Surabaya like?
Oakwood Hotel & Residence Surabaya is a short 7-minute walk from Galaxy Mall and 18 minutes' walk from Airlangga University.

Oakwood Hotel & Residence Surabaya Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Nur Elena, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay in Surabaya!
Yosep Erwin, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Curtis, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Adeleen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Top Notch Customer Service
I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Eddy, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

eric, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with great prices
Hotel was clean and comfortable. Spacious rooms
Steve Win, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ester, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value, good location, comfortable
In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

henny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and Good for stay
The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vincentius, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suhadi Wido, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hospitality
Sawitri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth for the money
New and clean hotel. I enjoyed the comfortable stay. Foods at the restaurants are nice too.
Michelle, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

New and clean hotel
Stayed one night at Oakwood for the 1st time. New and clean hotel. Near to the Galaxy Mall shopping. Only disappointment was the Spa was not available but it was advertise on the website. Enjoyed the peace and quiet having a drink at the poolside.
Tan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hsi, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
TOYOZO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bambang, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very good
chi wai, 1-night family trip
Verified Expedia guest review

8/10 Very good

Chikako, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kim, 3-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review