It was very hard to find my booking from villa 2 booking book.
This is why I called hotel.com customer service. Room was not the one I booked online…..
Sosthene Zunon
Sosthene Zunon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年8月9日
I booked a week before my arrival. It was canceled by the property owner. I rebooked that the same day and it was confirmed by Expedia. When I arrived at the property for checking, I was advised that the property was sold out. They sold the rooms to someone else. They were no compensation and no help. There was no room left in the whole town. I looked around until 1 am in the morning. I finally find one in a town 40 minutes away. This is unacceptable. I am done using Expedia
soom
soom (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2020年1月20日
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2018年8月25日
Très bon séjour en famille
Très bon séjour dans un hôtel annexe (Palace) avec mes enfants. Cela peut être assimilé à un surclassement. 2 Chambres au Top. Personnel disponible, attentionné et très à l'écoute du Client.