You'll be in a fantastic location at Cross Hotel Kyoto, only a five-minute walk from Kawaramachi Street and Pontocho Alley. Guests looking for a bite to eat can visit KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Nishiki Market and Shijo Street are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
You'll be in a fantastic location at Cross Hotel Kyoto, only a five-minute walk from Kawaramachi Street and Pontocho Alley. Guests looking for a bite to eat can visit KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Nishiki Market and Shijo Street are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
At a glance
Hotel size
301 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down duvet
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
KIHARU Brasserie – This brasserie specialises in Mediterranean cuisine and serves breakfast and lunch. Open daily.
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto
Frequently asked questions
Does Cross Hotel Kyoto offer free cancellation for a full refund?
Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cross Hotel Kyoto?
Sorry, there's no on-site parking at Cross Hotel Kyoto.
What are the check-in and check-out times at Cross Hotel Kyoto?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Cross Hotel Kyoto and nearby?
Recommended spots to visit include Kawaramachi Street (1-min walk) and Shijo Street (7-min walk), along with Nishiki Market (8-min walk) and Nijō Castle (1.3 mi).
Are there restaurants at or near Cross Hotel Kyoto?
Does Cross Hotel Kyoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Cross Hotel Kyoto like?
Cross Hotel Kyoto is located by the river in Downtown Kyoto, a short 5-minute walk from Sanjo Keihan Station and 8 minutes' walk from Nishiki Market. Travellers say that the local area is very central perfect for sightseeing.
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Reviews
Cross Hotel Kyoto Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered an excellent selection of varied and delicious options. (282 reviews)
The hotel's breakfast buffet was consistently praised for its variety and quality, with many guests enjoying the dining experience. (150 reviews)
The hotel's spa-like bathroom with large tubs and separate water closets provided a relaxing and luxurious experience for guests. (9 reviews)
The staff was wonderful helpful them went beyond to help
Verified review
10/10 Exceptional
24 Aug 2026
Our second time staying in this wonderful hotel. It's location cannot be beaten for exploring everything Kyoto has to offer. Staff are very friendly and helpful. I recommend a corner room, they are extremely spacious and comfortable.
Verified review
10/10 Exceptional
5 Jun 2026
Great accommodation, great location with a great price.
Verified review
10/10 Exceptional
2 Jun 2026
excellent hotel and location
Verified review
10/10 Exceptional
5 Jul 2026
Wonderful breakfast and welcoming staff
Verified review
10/10 Exceptional
27 Jul 2026
Staff were very helpful. King room was spacious and breakfast was very good. Location was convenient to restaurants and train. Very nice area to stay. We would stay stay here again.
Verified review
10/10 Exceptional
8 Jun 2026
Great location, clean and comfortable beds, great service, and good variety of breakfast options. Would return to stay again.
Verified review
10/10 Exceptional
10 Jun 2026
Very nice hotel in perfect location. The staff were great and helpful
Verified review
10/10 Exceptional
19 Jun 2026
Beautiful Hotel. Amazing location & friendly, helpful staff. Would happily recommend (and have) to friends and family.
Verified review
10/10 Exceptional
10 Jun 2026
I liked that the property was quiet and we were able to walk to tons of restaurants and shops.
Verified review
10/10 Exceptional
12 Jun 2026
Nice hotel in a great location. Staff were very friendly and helpful. Breakfast was very good and is recommended.
Verified review
10/10 Exceptional
5 Jun 2026
Nice hotel and staff. Location was great, close to the main shopping centre, transit, and restaurants.
Verified review
10/10 Exceptional
4 Jun 2026
Everything was just great! The staff was excellent, the hotel is in a great location.
Verified review
10/10 Exceptional
27 May 2026
Hotel was amazing and in a great location. Tucked away from the busy street but within a 6 min walk from all the shops and food too!
Verified review
10/10 Exceptional
22 Apr 2026
Convenient location excellent breakfast
Verified review
10/10 Exceptional
14 Jun 2026
Super ! Great location, excellent hotel, nice sized rooms
Verified review
10/10 Exceptional
5 Jun 2026
Loved our stay. Very close walk to Gion, restaurants and shopping. The staff was an awesome help and the room was spacious and full of amenities. Oh, and the breakfast was outstanding!
Verified review
8/10 Very good
9 Jun 2026
Super clean, close to hot spots.
Verified review
10/10 Exceptional
9 Jun 2026
Great location, helpful staff and nice sized rooms. The shopping locations were close by, which was good as we had to deal with rain. The city is awesome and the hotel is just as good
Verified review
10/10 Exceptional
4 Jun 2026
We loved the Cross Hotel. Staff was amazing, the breakfast was truly a treat every morning, and we the rooms and bathroom are clean and large. Very good location for getting around Kyoto. Would happily stay here again!
Verified review
10/10 Exceptional
18 Jun 2026
Great staff and rooms were very clean. Thank you!
Verified review
10/10 Exceptional
4 Jun 2026
The location was the best. The staff were great and super helpful. I will stay here again when visiting and refer to friends.