Does Casa Coyote Tulum offer free cancellation for a full refund?

Yes, Casa Coyote Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Coyote Tulum?

Yes, there are 2 outdoor pools.

Is parking offered on site at Casa Coyote Tulum?

Sorry, there's no onsite parking at Casa Coyote Tulum.

Is airport shuttle service offered by Casa Coyote Tulum?

Yes, an airport shuttle is available. The charge is USD 310 per room roundtrip.

What are the check-in and check-out times at Casa Coyote Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.

What is there to do at Casa Coyote Tulum and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Casa Coyote Tulum?

Yes, there's an onsite restaurant.

What's the area around Casa Coyote Tulum like?

Casa Coyote Tulum is a short 1-minute walk from Tulum Beach and 14 minutes' walk from Sian Ka'an Biosphere Reserve.

Casa Coyote Tulum, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 20, 2025

Suprisingly great for the price. It was beautiful, in the jungle.

Jolaine, 3-night trip

10/10 Exceptional

May 7, 2024

We really enjoyed our stay at Casa Coyote - comfortable stay, nice decor, perhaps the bathrooms needs a bit updating but overall was a pleasant stay and would stay again!

Evie, 5-night trip

8/10 Very good

Jan 24, 2024

Had parking so was convenient

Reji, 3-night trip

10/10 Exceptional

Jan 10, 2023

Amazing food, staff, stay overall. :)

yanet, 1-night trip

10/10 Exceptional

Nov 18, 2024

I needed to stay a couple nights on the Tulum beach road for some meetings and this was a great option just steps from the beach and restaurants. Ivo the manager was prompt to respond for anything needed and very kind. A big plus is free onsite parking. The property is a hidden gem. My room was really well-decorated, had great a/c, and hot water. 10/10 would stay again.

Andrew Laurence, 2-night trip

10/10 Exceptional

Aug 2, 2023

The location is perfect, close to the best beach clubs and only nature sounds at night. Amazing roof top pool to see the sunset and stars. Also the restaurante “loco Tulum” one of the best around. Really enjoyed our stay here The staff was amazing. Helped with everything we needed

8/10 Very good

Nov 16, 2023

Prepare to spend a lot of money because you will

Casa coyote is a very clean hotel and with comfortable beds. Big bathroom. AC works. The door broke when I was there and it was fixed immediately. They have a restaurant that has a good menu and live music as well on Sunday nite. The music is great. In general, it is closed to the beach and other hotels and restaurants and some boutique shopping stores. One caveat tho, everything in the hotel zone is quite expensive! Service charge in restaurants of abt 12-15% is already added to your bill. Everywhere you go food prices in restaurants are almost similar and very expensive. It’s like going to siesta key in Florida! I should say, the food is savory! Wait staff is friendly anywhere.

Thelma, 1-night trip

2/10 Poor

Nov 8, 2022

The electricity turned off for 24hrs. The room smelled like sewer and was told "that's just what happens". AC didn't work for 3 days of 7 days being there. Linens were damp when given to us. Host/Manager stopped responding after our calls/texts 2nd day there. No one offered to compensate for the lack of amenities. The WIFI stopped working after day 2. It was advertised that I'd have sufficient WIF to get some work done. I had to go to another location in town to get WIFI. My friend hit her leg on the cement bed and had a huge lump because there was no light to see where she was going. We had to grab candles from around the property to light our way around our room and property. The pool was dirty and cloudy. Stayed awake for most of the nights because it was so hot and uncomfortable without the AC. The lack of care from the Host/Managers was disgusting. You're better off sleeping on the streets of Tulum than staying here.

10/10 Exceptional

Jul 8, 2025

This is a great little hotel as its nic e and quiet however it is a bit far from the main resteraunt area.

florinka, 5-night trip

10/10 Exceptional

Jun 9, 2025

I had a great stay. Staff was very helpful and the shared areas are nice. Away from crowds.

Nico, 2-night trip

10/10 Exceptional

Apr 17, 2025

Best place to stay and go across for best beach

Alfredo, 2-night trip

10/10 Exceptional

Apr 1, 2025

I loved this space. There was a rustic charm to it that appealed to me at the end of a long trip. Staff were very helpful and the collectivo makes it easy enough to get to the ADO or into town.

Neeley, 1-night trip

10/10 Exceptional

Mar 30, 2025

Ivo was wonderful since the moment we booked. Very easy to communicate with. Patricio was also very helpful and kind at check in. The property is beautiful and the room is just like the pictures, with a nice balcony and all the jungle at the back to us. I loved that they gave us a pass to access the beach club across the street. FYI Area is expensive and food is overpriced

Sabrina, 2-night trip

10/10 Exceptional

Mar 26, 2025

Amazing place to stay! So incredibly happy I stayed at Casa Coyote for my mini solo trip. The whole experience was seamless from beginning to end. Ivo was friendly, responsive and always helpful when needed. There is 24 hour security so I felt very safe as a solo traveler. Can’t wait to return! I definitely will be back and would highly recommend Casa Coyote.

Sophia, 4-night trip

10/10 Exceptional

Mar 20, 2025

I love my stay at Casa Coyote! Nicco and his staff were extremely helpful. They allowed me to change my room because I didn't like the view from the patio of my first room. For the price, Casa Coyote is excellent. The decorations in the room and throughout the property are very cute. I like the candles lighting the walkway in the evening. They add a special touch to the place. I really like having a patio with the view of the garden. Ask for this if you can. I also like the communal kitchen. I was able to make myself tea and store perishable items in the fridge during my stay. I didn't use the pools because to me, the beach is so much better. The easy beach access through Dos Ceibas is superb. It cannot be beat! I love every minute at the beach. It's close enough to the hotel that I felt comfortable leaving my things at the beach to come back to the hotel if I forgot anything. The food and staff at Dos Ceibas are also very good. I prefer eating at this restaurant because of the food quality and the peaceful atmosphere. Overall, I highly recommend this hotel. Book it and you won't regret it.

Thanh Van, 3-night trip

8/10 Very good

Feb 25, 2025

It was my first time going to an eco-hotel so I did not know what to expect but it was a pretty cool experience. Even though the AC automatically turns off from 12pm-5pm, the concrete walls and ceiling fan helped keep the room cool which was essential for getting ready for a wedding. Ivo was amazing! VERY quick to respond our messages and questions and incredibly helpful with our entire stay. However, I cannot say the same about the concierge service. We attempted to get ahold of our concierge all day Friday with very limited response, same situation on Saturday. Unfortunately this led to us not being able to go on an excursion we had planned on for Sunday. By the time our concierge returned our multiple messages on Saturday, we were already at the wedding we were attending and did not have service to pay for it online. (I had been attempting to get ahold of her since 9am and did not get a message back until 5:30pm.) We were incredibly disappointed by this as we had been very excited for this opportunity. But again, this was not our experience with Ivo. I felt like Ivo went above and beyond for us!!!

Annie, 4-night trip

2/10 Poor

Feb 9, 2025

This place is very dirty and very small inside. It’s for someone who is not use to luxury or nice resorts. More for students. I arrived to this hotel and prefered to loose my money than to stay here. Expedia and the hotel wouldn’t refund us so we lost all our money.

Melody, 5-night trip

8/10 Very good

Jan 31, 2025

Estadia OK - nada além disso.

A Pousada Coyote é boa. Prós, o quarto é espaçoso, bem decorado, o ar condicionado refresca bem e é silenciosa. Ivo nos atendeu super bem também. Contra, nosso quarto ficava dentro do mangue e era bem úmido, o serviço de quarto não tem constância, então, por toda nossa estadia, nos enxugamos com toalha úmidas. Alguns funcionários tbm não são dos mais gentis ou dispostos a sanar qualquer dúvida (nem trocar as toalhas).

Carolina, 5-night trip

10/10 Exceptional

Jan 29, 2025

Great spot, great people

Sean, 6-night trip

8/10 Very good

Jan 22, 2025

Good

Charlene Dawn, 6-night trip

10/10 Exceptional

Jan 18, 2025

Muy buen lugar en una muy buena zona, todos muy amables, aparte tienes acceso a la playa que está muy bonita, tmb te queda muy cerca los bares, tmb está muy cerca de la reserva de Sian Kaan lo recomiendo al 100

Jesus, 2-night trip

6/10 Good

Jan 3, 2025

Inexpensive and good location for South Tulum. 15-20min walk into the party zone area. Hotel is dog friendly.

NANCY, 3-night trip

10/10 Exceptional

Dec 24, 2024

No complaints the whole stay! It was perfect

Randy Scott Megninou, 5-night trip

8/10 Very good

Dec 19, 2024

Todo excelente, hermoso lugar y muy buen servicio , solo que el agua de la regadera estaba helada

Ernesto, 1-night trip

10/10 Exceptional

Dec 8, 2024

Beautiful boutique hotel away from the craziness

Ivo (the hotel manager on the ground) and his team have done a fantastic job of creating a clean yet jungle-feely spot in the best location of Tulum. The hotel has a partnership with 2 nearby beachfront hotels so you can access their private beaches freely, literally a 2-min walk and you’re on the beach. Definitely staying here again next time.

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Casa Coyote Tulum

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