Great people and great stay. We had a meeting and the set ups and help was great.
dan
dan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 9 日
The lady at the front desk empathized when I told her I was a Moffitt customer coming for chemotherapy. Cynthias assistance and care every day at breakfast time and the consideration of giving me a room close to the elevator. What else can I say you are all amazing reason why I booked the next 3 chemo sessions to stay with you.
Ivelisse
Ivelisse (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 1 日
Poor smell in room but clean
GARY
GARY (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 20 日
room was clean, heard sirens all night long x3 nights, too close to freeway, room door kept getting jammed, one morning was almost locked in, fire alarm went off early morning, one day did not have housekeeping, BUT! overall, room was clean.
Brenda
Brenda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 16 日
It was amazing
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 1 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
Quick & efficient check-in. Room was clean & comfortable.
Johnathan
Johnathan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
All is OK
Timo
Timo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 24 日
Dayma
Dayma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Clean hotel and quite
Gus
Gus (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
From the entrance, front desk experience to the day to day interactions, my stay was amazing.
Cessandra
Cessandra (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 2 日
The room was beautiful clean food was great thank you for a wonderful day
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Pleasant staff and clean room.
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Ryan
Ryan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Asihah
Asihah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 15 日
Horrible Customer Service
Hello,
I checked in around 4pm, was given a room on the 2nd floor 203. The room was 80 degrees and I called the front desk. They said they would send maintenance up. Waited 20 mins still no maintenance so I called back to be switched to another room only to be told “we don’t have any rooms left and we’re full”. I told the young lady that it’s now 81 degrees and it’s too hot. Maintenance came an additional 5 minutes later, called the lady and told her in the AC was broke. She then told me she would move my room after just telling me the hotel was sold out. I’m very disappointed in my stay and treatment. I think customer service is critical in roles like the front desk reception. I was late to my event due to initially not being moved in the original request.