Hubo protestas!! Y una noche tuvimos que esperar 30 minutos para entrar al estacionamiento y una noche anterior había gente de la protesta haciendo mucho ruido en la puerta del hotel
Satoshi Eduardo
5 晚家庭旅程
2/10
3 night of no sleep do to protesters
Joae
3 晚友伴旅程
10/10
gabriela
1 晚家庭旅程
10/10
Perfect! Clean, professional, everything we wanted and more.
Brian
2 晚家庭旅程
10/10
Hotel lobby, my room and all corridors were always clean, everything was functional. Staff was friendly and very helpful. Breakfast was enjoyable with a variety of hot items. Parking was nice, I parked in basement during my stay and it had easy access to elevator and room. Overall very pleased. I will stay again.
Hossana
5 晚家庭旅程
10/10
Extremely comfortable and cozy room the staff is very friendly and attentive
Doralida
1 晚行程
10/10
Juan
1 晚行程
10/10
Leo
2 晚家庭旅程
2/10
Customer service is non-existent here. After another guest was assigned to our room and strolled right in, no effort was made to contact us to apologize. We were later awoken by a housekeeping manager who knocked on our door and told us we needed to call the front desk to “sort things out”, which was odd because I’m not in charge of assigning rooms, so I’m not sure why this mistake was mine to fix. After this, the only contact made by management came in the form of two generic text messages and one email from guest services which still has not been acknowledged. On top of the gross service failure and lack of standard hospitality skills from the staff, the location does not have sufficient on-site parking for guests, which includes a ground level lot and UG garage. The shower tile also had pencil measurements from the contractor who installed it; somehow never having been seen or cleaned by the staff.