Welcome to Protur Naisa Palma Hotel, a serene oasis in the heart of Palma de Mallorca. With its poolside bar and rooftop terrace, enjoy stunning views while you relax. Indulge in rejuvenating spa treatments like body scrubs and manicures/pedicures or find your perfect book from the library.
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
What's nearby
La Rambla - 6 min walk - 0.6 km
Plaza Mayor de Palma - 12 min walk - 1.1 km
Plaza Espana - 12 min walk - 1.1 km
Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km
Port of Palma de Mallorca - 7 min drive - 3.9 km
Getting around
Palma de Mallorca Airport (PMI) - 19 min drive
Marratxi Pont d Inca Station - 8 min drive
Marratxi Poligon Station - 10 min drive
Marratxi Station - 11 min drive
Intermodal Station - 16 min walk
Jacint Verdaguer Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
GINBO - 4 min walk
Jaime 3 Food & Drinks - 4 min walk
Block House - 4 min walk
Vermuteria Sant Jaume - 4 min walk
Blat Madur - 2 min walk
About this property
Protur Naisa Palma Hotel
Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Plaza Espana and Cathedral of Santa Maria of Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
99 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 18 per night)
Onsite parking limited
DONE
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
What to do
Beach nearby
Working away
2 meeting rooms
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Beaux Arts architecture
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
Airport shuttle service is offered for an extra charge
Parking
Self parking costs EUR 18 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca
Frequently asked questions
Does Protur Naisa Palma Hotel offer free cancellation for a full refund?
Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protur Naisa Palma Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Protur Naisa Palma Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Protur Naisa Palma Hotel?
Yes. Self parking costs EUR 18 per night. Parking spots may be limited.
Is airport shuttle service offered by Protur Naisa Palma Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protur Naisa Palma Hotel?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Protur Naisa Palma Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
What is there to do at Protur Naisa Palma Hotel and nearby?
Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.
Are there restaurants at or near Protur Naisa Palma Hotel?
Yes, there's an onsite restaurant.
What's the area around Protur Naisa Palma Hotel like?
Protur Naisa Palma Hotel is located on the boardwalk/promenade in El Camp d'en Serralta, a short 14-minute walk from Plaza Espana and 15 minutes' walk from Cathedral of Santa Maria of Palma.
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Protur Naisa Palma Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Breakfast
Room
Bar
Restaurant
Lobby
Rooftop pool
Family friendly
View
What guests liked
The breakfast buffet offered a wide variety of food and drink options with many choices and a lovely presentation. (21 reviews)
The rooftop pool area is great, well designed, and provides comfort and convenience, especially for families. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 26, 2025
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
Jun 18, 2025
Bem localizado , quarto bom moderno e bom café da manhã
Yakara
Yakara, 1-night trip
10/10 Exceptional
Aug 4, 2025
Good hotel, worth another visit
The hotel was fine, the pillows were very flat and uncomfortable. Breakfast excellent value.
Julie
Julie, 4-night trip
10/10 Exceptional
Jul 30, 2025
Toppenhotell med bra läge!
Rent & fräscht, trevlig & hjälpsam personal! Jättebra pool & terass med bar på taket! Bra & centralt läge i centrala Palma med gångavstånd till det mesta!
Anna
Anna, 2-night trip
10/10 Exceptional
Jun 4, 2025
Hidden Gem
This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Marie
Marie, 3-night trip
10/10 Exceptional
Jun 5, 2025
Perfekt hotell i Palma
Ett mycket trevligt hotell. Personalen var glada, trevliga och hjälpsamma. Läget på hotellet var perfekt. Lätt att ta sig till & från flygplatsen och nära till restauranger och shopping. Nice pool på taket.
Hans
Hans, 7-night trip
10/10 Exceptional
Jun 8, 2025
Very good in all aspects
Kenneth
Kenneth, 4-night trip
8/10 Very good
Feb 16, 2025
Für eine Woche Kurzaufenthalt sehr gut geeignetes zentral gelegenes Hotel.
Udo Karl August
Udo Karl August, 8-night trip
10/10 Exceptional
May 31, 2025
We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Cara
Cara, 4-night trip
10/10 Exceptional
Mar 1, 2024
Great place to stay
Pertti
Pertti, 4-night trip
10/10 Exceptional
Jun 18, 2025
.
Guillaume
Guillaume, 3-night trip
8/10 Very good
Jun 9, 2025
Sehr gute Lage, zwischen Trend-Viertel Santa Cantalina und Innenstadt. Bushaltestelle eine Straße weiter (mit Direktverbindung zum Airport)
Super Frühstück (frisches Obst, große Auswahl), Zimmer sind schön und positiv aufgefallen: große Spiegel.
Was ich nicht optimal finde: Die Sunbeds des Dachterassen-Pools sind nur gegen Gebühr (25 Euro verfügbar) und die restlichen Liege/Sitzmöglichkeiten sind einfach zu wenig.
Isabelle
Isabelle, 3-night trip
10/10 Exceptional
Jun 27, 2024
Perfect Protur Palma!
Fantastic hotel, great location and food and drink was not only high quality but also great value
Gareth
Gareth, 3-night trip
10/10 Exceptional
Dec 26, 2024
spacious and cozy room, quiet area, near the bus stop
Noriko
Noriko, 4-night trip
10/10 Exceptional
Apr 29, 2025
Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower.
Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
sarah
sarah, 4-night trip
10/10 Exceptional
Dec 11, 2024
The hotel was modern, clean and quiet. The reception staff were very helpful. The breakfast buffet had lots of choice.
Christopher
Christopher, 5-night trip
8/10 Very good
Feb 14, 2024
Kommen wieder, sehr zentral, viele gute Lokale in der Nähe
Dieter
Dieter, 9-night trip
8/10 Very good
Apr 8, 2024
War sehr gut und sehr gute Lage
Naima
Naima, 3-night trip
10/10 Exceptional
Aug 1, 2023
Perfekt ophold
Lækkert og stilfuldt, super morgenmadsudvalg og beliggenheden er lige ved centrum.
morten
morten, 2-night trip
10/10 Exceptional
Nov 30, 2023
Top Hotel in Palma
Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
ARKADIUSZ
ARKADIUSZ, 3-night trip
10/10 Exceptional
Nov 13, 2023
Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley
Lesley, 4-night trip
8/10 Very good
Apr 16, 2024
Over all this is a good hotel I would stay here again
Ernest
Ernest, 1-night trip
8/10 Very good
Nov 10, 2023
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Deborah
Deborah, 4-night trip
10/10 Exceptional
Oct 26, 2024
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Ramona
Ramona, 3-night trip
10/10 Exceptional
Dec 16, 2024
Perfekte Lage. Beheizter Pool auf dem Dach. Schönes interior. Super personal.