Resort overall was good but not great. Nice pool but needs a thorough cleaning and paint job all around . Plenty of pool chairs but definitely not enough umbrellas . Rooms were spacious and beds very comfortable. I was under the empression I was booking a garden view room but we were given a room overlooking a wall and walkway of employees . Unfortunately our toilet tank was very slow to fill up ( 16 mins until the next person could flush) . Called for it to be fixed ( still wasn’t when we left 6 days later) .
What we quickly found out at this resort is that you have to start tipping the employees asap in order to get good service (room cleaning , bars , restaurants…) . We usually tip very well for great service but in this resort it felt like we had to buy great service.
Great restaurant options . Great buffet . Snack bar options are limited .
Overall this was a nice resort . It just felt like the details were missing , the little things that make it feel special .
I would definitely suggest to confirm a room with at least a real garden view if you want to enjoy your balcony .
Nina
Nina (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Excellent customer service and food, the entertainment was superb!
Perfect vacation! Will be back every year!
Miguel
Miguel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Christian
Christian (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Sarah
Sarah (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Impecável
Foi tudo maravilhoso, dependências do resort incríveis, manutenção impecável, quarto com estrutura excelente, comida com muita variedade e opção! Restaurantes para reserva maravilhosos! Foi uma experiência incrível na nossa lua de mel, voltaria com toda certeza. Não consegui compreender os comentários ruins das avaliações, porque minha experiência foi IMPECÁVEL!
真實旅客
8 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Adriano
Adriano (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
The resort was friendly, spacious and so much fun. We were well treated by all of the staff. The food was wonderful and we had so many options. The roomwas spacious and clean. The beach access was great. The drink service and options were fabulous. The only suggestions we have are improved refrigerator in room. Ours did not cool, so our water and soda were warm. We also think a snack option in the room would be nice. Something small to fend off the late night munchies. Other than that, this place is great.
Denise
Denise (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Excellent food, very attentive staff. Clean rooms and great pool/drinka
Alexa
Alexa (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Rooms were dated and smelled wierd but the location was excellent!
Mayra
Mayra (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Very nice place, too big and very nice
Liz iphone
Liz iphone (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Alexandria
Alexandria (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Overall happy with our experience. Majority of the staff were friendly, rooms were large and clean but didn't cancel hallway noise, food was good not excellent, and resort was overall lively and fun. Would recommend!
Zachariah
Zachariah (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
The place was great . Staff was fun and very helpful. The rooms were not super clean, but clean. The place is a compound!! So many things to do. The buffet at aquamarine was good, the beach lunch buffet as well. Restaurants were ok. MEAT , Fisk Market and Rodizio had views to die for . The rodizio and meat did have the best food, but it wasn’t omg great .. I recommend this place, lots of fun
Walter Joseph Zawacki
Travelocity 真實旅客評價
4/10 一般
2025 年 4 月 3 日
Leigh
Leigh (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Robert Scott
Robert Scott (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Everyone was so nice and accommodating. This is my second visit to this property. Stayed at Ambar last time. I I actually think the buffet is better this time
Ashly
Ashly (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Beautiful property. The buffets were just average. The dinners were pretty good. Too far away from the beach and it was annoying always having to use the trolley. It is impossible to get a good chair at the pool unless you are up before 5 AM which is kind of ridiculous
Michael
Michael (6 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 31 日
No comments
Martha
Martha (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
The only issue I had was not receiving my VIP spirits, early checkin or upgrade options. Housekeeping was hit or miss. Had to ask for numerous items and one day of no room service at all. Quest services were friendly and lots of dining options. Transportation was easy to find
Joann Hildebran
Joann Hildebran (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Johanne
Johanne (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Vanessa-Dawn
Vanessa-Dawn (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 29 日
Good experience, except for one night, the ac broke down and they didn’t fix it till the next day