There were ants in the room. There was no hot water in the shower.
Jasminee
Jasminee (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月19日
The property needs upgrade and clean. We found a dead cockroach at the elevator on the ground floor for 3 days before it was removed. We got the superior room but it turned out to be inferior to a standard room. The room is so narrow you have to climb to bed from the end. The wooden front door has a wide crack that can be seen from both directions. Shower is dirty and water splash everywhere outisde the stall when in used even with the door closed. This is not their fault but there is construction going on right next door with jack hammer starting at 7:30 am including weekend. What saved our trip was the staffs, êspcially Lily Thao, she is knowledgable with the area and booked us a tour on the CATHERINE 5 stars cruise at the last-minute good price and excellent cruise. She went out of her way to help us with all our needs such as transportation, where to eat, booking flight from Hanoi to other destinations locally. She saved our trip and made our stay very pleasant despite the disatisfaction with the room. She made sure that we were move to a much better room after our cruise of Ha Long bay which is a must. One recommendation when booking hotel thru Ễxpedia dont just take the pictures for granted, it may have been taken long time ago and verify the room dimensions. This is the old quarter so it is a little dirtier and the streets are smaller so some of the tour bus cannot enter. You have to meet them at wider street. Get the deluxe room with balcony!
Paul
Paul (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月14日
megan
megan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月5日
Marco
Marco (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月5日
Vanan
Vanan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月27日
The hotel staff are amazing and the stay was overall very good. The room was clean and decent but the light above the sink wasn't operational. Not that I needed it.
Christina
Christina (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月14日
Great place to stay in the Old Quarter. Very easy to walk to sites, night market, plenty of restaurants and quiet at night. Comfortable bed and hot shower.
sarah
sarah (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月13日
HYUNIL
HYUNIL (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月8日
Super hôtel dans un quartier très agréable tout ce qu’il faut pour manger pour boire pour se promener le personnel est très sympathique je retournerai avec plaisir
Georges
Georges (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月6日
Masazumi
Masazumi (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月3日
A
KAZUAKI
KAZUAKI (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月2日
Good location
staffs are very nice.
SAW JEREMY
SAW JEREMY (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月23日
The Mayflower Hotel is good value for money however it was the people who work there that defined the experience for me. The staff at the Mayflower are exemplary and could not be more kind or helpful. It was a joy to be there and i look forward to my next visit.
Flora
Flora (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年11月11日
Experiencia
Al llegar no encontraban nuestra reserva porque decían que no trabajaban con dicha plataforma. Luego la encontraron. La no tenerlo bien previsto nos enviaron a otra habitación ( fue una superior a la nuestra ) al día siguiente no cambiaron de habitación.
El interrumpir de la llave de luces estaba roto. Lo repararon y nos pidieron disculpas.
Luego bien la comodidad y baño
Nicolás
Nicolás (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年10月30日
Really loud room-
Location is good but you can hear everything from your room. The housekeeping staff started working on our floor at 8am and woke me up. They were so loud talking. I had to walk out there and ask them to be quiet and they tried but there is just zero soundproof.
Tina
Tina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月27日
Catharine
Catharine (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月25日
The best thing about the hotel is the staff. They are super helpful, friendly, and we’re ready to assist me with currency exchange, tour booking, or general advice about Ha Noi. The rooms were clean and comfortable and right in the middle of old town.
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月6日
We had a fantastic stay! The personnel is very friendly and helpful. The location of the hotel is perfect, all main activities are in walking distance. Eventhough the hotel is in a busy street, when you're in your hotel room it's super quit and relaxing. The bed was very comfortable and the balcony was perfect for us, since we have a 2 year old we could still sit outside in the evening. |The airconditioning was a super bonus
Isabel-Maria
Isabel-Maria (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月23日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月15日
I felt the strength of this property were the people staffing it.Very attentive to any need and was extremely impressed by Kim at the front desk as she went out of her way to guide me on how to enjoy any endevour I went on. Can't speak more highly of her efforts..Felt the breakfast offerings were lacking would be my only concern
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年3月3日
Great place close to everything
Neil
Neil (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年2月12日
Clean, very nice staff, and on a very pretty street full of flower vendors.