El personal de recepción está mal capacitado, a mi llegada jamás me comentaron que mi habitación tendría 2 camas en vez de 1 como lo solicité al reservar. Fue muuuuuy tardado el proceso de registro al hotel. La habitaciones requieren de mantenimiento y el pecoso de salida también es un tacto engorroso. Más aún no aplican con facilidad el descuento del 20% en bebidas que te ofrecen a la llegada
Mario
Mario (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
Not worth the money
Unexpected cost at check in, odor in the room and only having access to premium liquor at certain areas of the results.
Justin
Justin (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Not what I expected.
I reserved a king bed and got there early to make sure I had the request fulfilled Meanwhile I noticed and confirmed with staff that hotel was only at 30% occupancy so I was sure our request was a certainty but as we checked in we were denied that option. Very disappointed
Carlos
Carlos (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
Ashley
Ashley (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Sean
Sean (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Alton
Alton (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
My stay and the staff was amazing. There was only thing that disappointed me. I made an attempt to get my room decorated for my anniversary. i was unable to after requesting it, and after seeing so many other room doors decorated it made me and my wife a bit disappointed.
Sade
Sade (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
DANIELLE
DANIELLE (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月26日
alejandro
alejandro (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月23日
Aaron Edward
Aaron Edward (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月23日
Gabrielle
Gabrielle (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
The service from all the employees
nelson
nelson (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Property and staffs were amazing. I think there should be diversity as it pertains to the food and bigger servings. The entertainment could’ve been better too.
Norasa
Norasa (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
todo SUPER
Sergio
Sergio (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月16日
This resort will start losing customers. I stayed at this resort last year 2023 and the resort had many fun activities day and night. The restaurants were always open and allowed walk ins. Now visiting for the 2nd time I was expecting the same thing, it was a big disappointment….. majority of the restaurants were not open everyday and in order to eat u need to make a reservation in advance. If u don’t have a reservation they turn u around and let u starve. The bars also close super early. I spent all this money to not have all inclusive??? Also the resort had no fun activities or night life for it to be an adults only resort. Don’t waste ur money going here. I will not return
Jerdian
Jerdian (4 晚浪漫旅程)
Travelocity 真實旅客評價
8/10 很好
2024年8月16日
Very friendly staff. Easy check in and out process.the food was delicious
Jose
Jose (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Great stay will be back
Nick
Nick (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月15日
The food some of the resort's restaurants was terrible. The Asian, Italian and the Steak place the food was tasteless and badly prepared.
I enjoyed the breakfast buffer and the Sky Restaurant was superb.
Nestor
Nestor (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Laquinn
Laquinn (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Excellent place
Astley
Astley (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月13日
Food was not good anywhere at this resort
Taylor
Taylor (3 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年8月13日
Some of the guest partied way to hard and treated staff bad