Thank you for taking care of our needs and when we had an issue you fixed it right away and made our stay comfortable and enjoyable. Would definitely stay here again!
Robyn
Robyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 26 日
Fantastick location, magnificent room. Owner and staff couldn't have been nicer, attentive , organized , helpful. Arranged everything very well.
Robert
Robert (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 23 日
Stairs, stairs, stairs
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 8 日
This is a dream location to see Florence!
I was very happy with everything!
I would stay again
Jeannine
Jeannine (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 8 日
ThI staff and accommodations were excellent!
Gary
Gary (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 3 日
Staff was very nice and our room was very comfortable and clean.
Katie
Katie (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 20 日
Ingvild
Ingvild (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 15 日
Lors de notre séjour en Italie Residenza Alessandra est de loin la plus belle chambre où nous avons séjournés. L'endroit est exceptionnel, il est situé en plein cœur de Florence. La salle de bain est incroyable avec une magnifique douche à l'Italienne. Il y a une mezzanine dans la chambre pour prendre un verre tranquille ainsi on n'a pas l'impression de séjourner dans une chambre seulement. Le service est incroyable aussi. Il y avait un service pour changer les serviettes et ranger la chambre mais nous n'avons pas cru bon l'utiliser, n'étant sur place que 4 nuits. Un endroit que je recommande sans hésiter!
Martine
Martine (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 7 日
The staff are incredibly friendly and helpful. I met the owner too. He was absolutely delightful!
Karen
Karen (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 6 月 24 日
Rooms are nice and big. Very near to shopping and dining area. Staff is friendly and very respectful. There are two items I would recommend that they improve.
1. Wi-Fi quality. WiFi was available but wasn’t reaching all area of our apartment. Living room, upper bed room didn’t have Wi-Fi connectivity.
WI-Fi is such a basic necessity it’s like water now a days. All hotel must ensure they provide best connectivity.
2. A/c in apartment are overly complex. Owner does not know that they are not sync. Still they use just one remote for 2 different A/C units. So when remote shows 18 degree centigrade , you don’t know which room it’s showing for. Owner thinks it’s for both rooms but I can easily prove him wrong. Both room always gets different temperatures reading. Often time one A/C starts and other does not.
Cutting 2 star for these.