Thank you for taking care of our needs and when we had an issue you fixed it right away and made our stay comfortable and enjoyable. Would definitely stay here again!
Robyn
Robyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Fantastick location, magnificent room. Owner and staff couldn't have been nicer, attentive , organized , helpful. Arranged everything very well.
Robert
Robert (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月23日
Stairs, stairs, stairs
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
This is a dream location to see Florence!
I was very happy with everything!
I would stay again
Jeannine
Jeannine (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
ThI staff and accommodations were excellent!
Gary
Gary (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Staff was very nice and our room was very comfortable and clean.
Katie
Katie (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月20日
Ingvild
Ingvild (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
Lors de notre séjour en Italie Residenza Alessandra est de loin la plus belle chambre où nous avons séjournés. L'endroit est exceptionnel, il est situé en plein cœur de Florence. La salle de bain est incroyable avec une magnifique douche à l'Italienne. Il y a une mezzanine dans la chambre pour prendre un verre tranquille ainsi on n'a pas l'impression de séjourner dans une chambre seulement. Le service est incroyable aussi. Il y avait un service pour changer les serviettes et ranger la chambre mais nous n'avons pas cru bon l'utiliser, n'étant sur place que 4 nuits. Un endroit que je recommande sans hésiter!
Martine
Martine (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
The staff are incredibly friendly and helpful. I met the owner too. He was absolutely delightful!
Karen
Karen (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月24日
Rooms are nice and big. Very near to shopping and dining area. Staff is friendly and very respectful. There are two items I would recommend that they improve.
1. Wi-Fi quality. WiFi was available but wasn’t reaching all area of our apartment. Living room, upper bed room didn’t have Wi-Fi connectivity.
WI-Fi is such a basic necessity it’s like water now a days. All hotel must ensure they provide best connectivity.
2. A/c in apartment are overly complex. Owner does not know that they are not sync. Still they use just one remote for 2 different A/C units. So when remote shows 18 degree centigrade , you don’t know which room it’s showing for. Owner thinks it’s for both rooms but I can easily prove him wrong. Both room always gets different temperatures reading. Often time one A/C starts and other does not.
Cutting 2 star for these.
Jatin
Jatin (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月3日
Gonzalo
Gonzalo (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月24日
Great location and great host.
Satish
Satish (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月23日
Great location
Very quiet , clean apt. Easily accommodated 4 adults. Very centrally located within walking distance of everything. Small market across the street
Vikki
Vikki (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月20日
We had a perfect stay. The location and the staff were excellent.
Damian
Damian (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月17日
Odette
Odette (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月2日
Karen
Karen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月13日
Excellent location
Tracey
Tracey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月8日
Location was great, staff were very friendly and helpful, great size room with a lovely outlook … a few stairs to climb but there was an elevator, could do with in iron but I understand why there wasn’t one … how could you be unhappy about anything in beautiful Firenze …. We would go back for sure … thank you
Stephen
Expedia 真實旅客評價
10/10 完美
2024年1月5日
This is a a jewel in the heart of Florence. Super clean, attention to detail in the room. Well maintained and the staff take pride in ensuring their clients are taken care of from specific parking instructions to leaving the city. The location is amazingly convenient. I would highly recommend. Best stay and experience in Italy - excellent value for money. Please know that Florence is a difficult city to access by car - the hotel will help guide you prior to arrival - parking will be at a separate garage that you need to pay for - 40 euros per day Garage Della Terme - excellent service and book on line. The peace of mind and minimization of stress will be worth it. Thank you Residenza Alessandra !
Jinny
Expedia 真實旅客評價
10/10 完美
2023年9月29日
Carol
Carol (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月26日
Sascha
Sascha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月17日
Awesome staff!
Staff was so friendly and helpful! The location was great. The room was large and open. We had no problems at this hotel and would stay there again.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2023年8月26日
good
Rowel
Rowel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年8月16日
Perfect Florence Getaway
We had the best experience at Residenza Alessandra! It is in a great location within Florence - close to the Arno river, tourist spots, and great shopping. There was plenty of space within the room, bathroom, and loft above. The hospitality was great and every one was so kind to help us - including local dinner recommendations! We can't recommend this place enough!