Friendly and helpful host. Small but comfortable room in a quiet side street off the Puazza Santa Croce. No tea or coffee making facilities in room but 24 hr access to a room with seating, coffee/tea and a fridge with water,beer,wine, etc that can be purchased. If 2 families or a few couples are travelling together this room makes a nice place for all to be together for a cuppa, nightcap or whatever.