Does Tian's Resort offer free cancellation for a full refund?

Yes, Tian's Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tian's Resort?

Yes, there are 2 outdoor pools and a children's pool.

Is parking offered on site at Tian's Resort?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Tian's Resort?

You can check in starting at 12:30 PM. Check-out time is noon. Express check-in is available.

What is there to do at Tian's Resort and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation nearby includes hot springs and casino gaming. Enjoy a swim in one of the 2 outdoor swimming pools or use the guesthouse's other amenities, which include private pools and a picnic area. Tian's Resort also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Tian's Resort?

Yes, there's an onsite restaurant that offers Chinese cuisine.

Does Tian's Resort have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Tian's Resort like?

Tian's Resort is located on the waterfront in Yongding. Popular attractions include Zhangjiajie National Forest Park, which is 5 minutes away by car.

Tian's Resort, Zhangjiajie: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 8, 2025

Really great stay. Large spacious rooms with amazing views of Tianmen Mountain. Owner is super sweet and accommodating. Restaurant at the guesthouse is some of the best food we’ve had on the trip for an excellent value - close to downtown and the airport. Note that on DiDi / AMaps it only comes up as Zhangjiajie Bantian Homestay.

Samantha, 2-night trip

8/10 Very good

Aug 27, 2025

Decent place to stay

Cute little boutique hotel- it was decent enough! We only stayed for a couple of days with my friends. Overall not too bad! The only frustration we had was getting DiDi and the app can’t recognize the name of the hotel.for some reason the address that they provided on their website is not accurate. So if you are staying at this place, make sure to communicate with them and get the right address and save it on your phone.

Marilou, 2-night trip

10/10 Exceptional

Mar 25, 2025

I loved my stay at Tian’s Resort! Highly recommend!!

Jos, 2-night trip

10/10 Exceptional

Jun 30, 2025

The highlight of the hotel is the customer service of the family owned business. The hotel is decent and has everything you need, The staff went above and beyond to help us out during our stay. Don’t wait and book it, they helped us arrange the tours and transition, you won’t have time to spend at the hotel as the tours are the entire day from early morning till late pm. It is really close to the airport. We are so lucky we booked this property. They are truly amazing

Luis, 3-night trip

10/10 Exceptional

Aug 14, 2025

5 star comfort

its a small nice hotel with 5 star comfort and technology. also very clean, nice bed, nice furniture. before here, I stayed in a 5 star hotel in guiyang and there was no automatic curtains for instance. but here everything is included for your comfort. you can swim in the pool with rain, eat delicious food and rest. but you should aware of the airport noise, just that. staff was so friendly. very close to airport and city center is not so far, you can use the bus number 8. also very close to the cable way station for tianmen mountain.

Ekmel, 2-night trip

10/10 Exceptional

Dec 19, 2024

Great host

Mohinder, 3-night trip

10/10 Exceptional

Nov 5, 2024

Great and super helpful staff

Cláudia, 4-night trip

10/10 Exceptional

Apr 12, 2025

The owners were very attentive and friendly and answered any questions we had. The rooms were spacious and had modern fixtures. The owners also helped us resolve an issue related to a ride we booked. Overall they went above and beyond in terms of hospitality :)

Jay, 1-night trip

10/10 Exceptional

Apr 27, 2025

Hotel Tian Experience

It was amazing, the couple that run the hotel were very hospitable and accommodating. The lady took from her own time to give us a guide on how to tour the city. The technology inside the actual rooms were top class as well. Heated toilets, automatic curtains, a pretty nice chandelier for a hotel. Not to mention, the scenery topped it all off. The swimming pool had nice scenery and I had a good time with my friends. The staff felt like family.

Mohammad Sajid, 2-night trip

8/10 Very good

Oct 3, 2024

The staff of Tian’s Resort were incredibly helpful and accommodating. They went out of their way to pick us up from the airport and provide us with helpful information. The area around the hotel is a bit loud, but the hotel itself is quite nice.

Jonathan Zeb, 2-night trip

10/10 Exceptional

Nov 4, 2023

We’re so lucky to have stayed in this house, the hosts are so warm and welcoming, it absolutely made us feel at home, we will definitely back again if we come back to Zhang jia jie. The rooms were beautiful and the meals were delicious. Thanks again for your generosity, we very much enjoyed our stay. We would highly recommend this stay to anyone visiting the area.

Matthew, 3-night trip

6/10 Good

Oct 21, 2024

Staff were nice, they use google translate to communicate with English speaking stayers. It was noisy at night and the pool was empty and looked like it had been that way for a long time.

Shanlea, 2-night trip

10/10 Exceptional

Jun 29, 2024

Great customer service, they helped us arrange all the booking in Zhangjiajie, gave a lot of helpful advice. Very convenient for foreigners who don’t speak Chinese. Highly recommended .

Viktoria, 4-night trip

10/10 Exceptional

Apr 17, 2024

I had a great time staying here. The staff is excellent in service, and was very helpful towards my itinerary. I greatly appreciated the amount of help, care and service all the staff here offered towards me. Will definitely return soon. Mahalo

Dominique, 3-night trip

10/10 Exceptional

May 6, 2024

A pleasant place to stay

This is more of a boutique and is nestled in a nice neighborhood. It is clean and a fun place, but not a hotel as such. The best part is the closeness with the owner and his family. They work had to see that you have a nice stay and they are very helpful. The food is so so and the dining area is small but they will try to help as much a possible.

Charles, 3-night trip

10/10 Exceptional

Jun 25, 2023

Helpful and friendly owner 👍👍

It is a 2 star accomodation located only 10 minutes from Hehua airport. We can see Tianmen from the backyard. What is special about this property is the friendliness and thorough service of the owner. He does not speak English, but he has translation device which helped a lot with our communication. He picked us up from the train station, took us to the bus station, the ticket office of Tianmen, and finally dropped us at the airport.

2-night trip

10/10 Exceptional

Jun 11, 2025

The accommodation is good for what it offers given the low price and the location. While it is not located in town, it is convenient and fast to get to town or the airport via local taxi or DiDi. The couple who manages the accommodation is friendly and proactive in addressing any issues. Only criticism is the poor noise isolation from the windows. There are a few sources of noise in the area. Firstly, as the accommodation is near the airport, you will get occasional noise from planes though this is a minor issue as there are not many flights into the airport given that this is not a big city. The second source would be the noise from the cars if your room faces the road. The last and most major source of noise would be the frequent ‘gun-like’ sound that is played to chase birds away (probably for the airport). This sound comes at regular intervals which can be annoying and sometimes alarming as you do not really know when it is being played. The accommodation would benefit greatly from installing double-glazed windows to block out these noises. Other than that, it was a pleasant stay and it is evident that the couple are doing a lot to make the accommodation a pleasant place for their guests. All the best to them!

Yeo, 4-night trip

8/10 Very good

Aug 15, 2025

Muy bien con un pero…

Hemos estado muy bien y nos han atendido genial, pero lo malo es que tiene el aeropuerto muy cerca y no para de hacer ruido para auyentar a los pájaros.

Xavier, 2-night trip

10/10 Exceptional

Jul 24, 2025

Nos guiaron y nos ayudaron muchísimo para ir a Tianmen Montain. Cómo mexicano es muy importante, gente dispuesta por la barrera de idioma además tuvieron la atención de llevarnos al aeropuerto.

ALFONSO, 1-night trip

10/10 Exceptional

Jul 9, 2025

Cette hôtel mérite plus d'étoiles

Nous avons été gâtés, Liu a été exceptionnelle, toujours disponible, serviable et extrêmement gentille. L'hôtel est très sympa, loin des 5 étoiles mais avec beaucoup de charme et d'authenticité. On a adoré

Lionel, 4-night trip

10/10 Exceptional

Jun 2, 2025

Os anfitriões foram extremamente receptivos, adoramos tudo.

OLAVO, 3-night trip

10/10 Exceptional

May 16, 2025

Yessica, 3-night trip

8/10 Very good

Dec 6, 2024

Personal amable e interesado, no hablan inglés pero se esfuerzan por comunicarse con el traductor

Roberto, 2-night trip

10/10 Exceptional

Aug 2, 2024

Awesomeness

Eduardo, 2-night trip

10/10 Exceptional

May 7, 2024

Il miglior hotel del nostro soggiorno in Cina

Dall’esterno ha l’apparenza di una tipica casa cinese, molto semplice, ma una volta entrati la nostra stanza ci ha lasciato a bocca aperta! Si tratta di un Hotel a gestione familiare, con ristorante e piscina. Noi abbiamo affittato la suite, una camera molto ampia, pulita e luminosa. La migliore del nostro soggiorno in Cina. Dalla nostra stanza si potevano ammirare la montagna Tianmen e la porta del Paradiso. Sono presenti tutti i comfort, enorme TV, vasca da bagno e ampia doccia, wc alla giapponese e un angolo per il the! La posizione è ottima, molto vicino all’aeroporto e a 15 min dalla stazione, oltre che ai principali luoghi di interesse. I proprietari sono fantastici, gentilissimi, sempre disponibili ad aiutare a pianificare le visite e consigliare gli itinerari migliori. Nell’hotel è presente un ristorante cinese eccellente, con enorme scelta e prezzi contenuti! Raccomanderemo sicuramente questo hotel a tutti i nostri amici che vogliono visitare Zhangjiajie

Fabio, 2-night trip

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Does Tian's Resort offer free cancellation for a full refund?

Is there a pool at Tian's Resort?

Are pets allowed at Tian's Resort?

Is parking offered on site at Tian's Resort?

What are the check-in and check-out times at Tian's Resort?

What is there to do at Tian's Resort and nearby?

Are there restaurants at or near Tian's Resort?

Does Tian's Resort have any outdoor private spaces?

What's the area around Tian's Resort like?

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