Housekeeping day skipped my room. Arrived Monday, didn’t get housekeeping until Thursday.
Hand towels didn’t get replaced.
Refrigerator didn’t work and had to be replaced.
Coffee cups didn’t get refilled. Ice bucket liner didn’t get replaced.
Breakfast sausage was luke warm room temp.
BOB
BOB (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
Did not use business facilities. Parking was good.
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 18 日
Nice spacious rooms and good pool but breakfast pretty bad. Not very many options, especially healthy options and only plastic knives & forks and styrofoam plates and bowls.
Stuart
Stuart (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 13 日
Friendly accomaditing staff.
Steve
Steve (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by.
During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 4 日
Taylor
Taylor (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 1 日
Didn't use these services.
Lisa
Lisa (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 29 日
Lee
Lee (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 28 日
You most likely can do better
The trip started off ok with check in but upon entering our room we found that the tv didn’t work. No big deal and the Front Desk receptionist tried to help but was unsuccessful so she said she put in a ticket for the maintenance guy. They never showed up to fix it. Not the end of the world but helps with the kids. Then we discovered the room had ants that just got worse by the end of stay. This was probably also to the fact that housekeeping never once came to our room.
Jonathan
Jonathan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Joe
Joe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
SHINSUKE
SHINSUKE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Meghan
Meghan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
Goid overall. Not pleased about paying to park which is odd since its not downtown or anything.
Christina
Christina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
All boxes checked.
Quick stop to sleep. Clean comfy room. Quick breakfast on the way out. Fully charged vehicle. All equal to a wonderful experience.
Jacquelyn
Jacquelyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
A fine stay
We came to the SpringHill Suites for a night. Check in was easy, the room was clean, spacious and in good condition. Breakfast was just ok but it was free. Overall a good stay.
Colin
Colin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Just book it!
Our room was very clean and had plenty of charging plugs for our devices. Loved the large closet, microwave, & fridge. Breakfast bar was great! The hotel is in a very active area with plenty of places to eat and shopping. Felt very safe!
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 12 日
Myrna
Myrna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Came to Dallas for a soccer tournament. Excellent condition, excellent service. Very clean and very friendly. The only thing we wish that had was a washer and dryer to wash uniforms.
Nayeli
Nayeli (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Kate
Kate (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Nalyn
Nalyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Easy highway access, lots of dining options, friendly helpful staff!