我可否免費取消希瑪家庭旅館的預訂，並獲發全額退款？

可以。希瑪家庭旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

希瑪家庭旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

希瑪家庭旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

希瑪家庭旅館是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每位來回 IDR1500000.00。

希瑪家庭旅館的登記入住及退房時間為何？

你可於 14:00 開始登記入住。退房時間為 12:00。

希瑪家庭旅館店內與附近有什麼好玩？

希瑪家庭旅館備有野餐區及花園。

莫尼希瑪家庭旅館優惠

Q: 希瑪家庭旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 希瑪家庭旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 希瑪家庭旅館店內與附近有什麼好玩？

希瑪家庭旅館備有野餐區及花園。

2/10 欠佳

2018 年 8 月 16 日

Absolute failure!

We got a standard room (200,000 IDR) instead of the superior room that we had booked (450,000 IDR). The host arrived the following day - he didnt even care to answer the phone. No compensation offered, he only said it was miscommunication between the booking server and him and that the standard room is the SAME as the superior room. The room we stayed in had a broken bed, a window impossible to close, absolutely reeking toilet due to not working sewer system, the door lock stuck so the host had to break in the room through window, we had to wake up the sulky staff in the morning to ask for breakfast. We strongly warn everyone from staying at this place - there are lots of cosy, friendly homestays all around Moni, but this one is just money-ripping badly-running business!

Roman (2 晚浪漫旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2018 年 7 月 18 日

Avoid this hotel ! SCAM !!!!

After a late arrival due to flight cancellation (5am), despite we informed the hotel who confirmed, nobody welcomed us and we have been waiting 2 hours. The boss of the hotel was having drinks outside and refused to come and give us the keys of our rooms that were paid 2 months in advance through Expedia. The guest house looked so dirty. After waiting 2 hours outside in the night we have been obliged to find another hotel. Sima hotel didn’t reimburse us ( the boss was sleeping all day long...). We lost our money and I hope Expedia will reimburse us. The reputation of this hotel is very bad localy, and its reputation is justified. I strongly advise your to choose another hotel.

Eric (2 晚行程)

Expedia 真實旅客評價

4/10 一般

2018 年 7 月 7 日

Not to be trusted

When we got there the manager said he had no record of our booking. He Demanded we pay him cash then told wotif we had not paid him wanting to be paid again. The room was large and had a double and single bed which was good for us. But no hot water. Even though advertised as having it. No towels even after repeated requests. No sheets just slept on the doona cover. Breakfast we ended up missing on the first day as were told it would be brought to our room but it actually was served on the veranda of the main house. Very steep and muddy path to the room. If you do stay here make sure you get a receipt.

Janey (2 晚行程)

Wotif 真實旅客評價

希瑪家庭旅館

Sima Homestay

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我可否免費取消希瑪家庭旅館的預訂，並獲發全額退款？

希瑪家庭旅館是否允許寵物入住？

希瑪家庭旅館是否設有店內泊車位？

希瑪家庭旅館是否有提供機場接駁車服務？

希瑪家庭旅館的登記入住及退房時間為何？

希瑪家庭旅館店內與附近有什麼好玩？

希瑪家庭旅館的評價

評價

3.4/10

2.0/10

3.4/10

評價

2/10 欠佳

Absolute failure!

Roman

2/10 欠佳

Avoid this hotel ! SCAM !!!!

Eric

4/10 一般

Not to be trusted

Janey

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