The staff were very kind and helpful. However, one bathroom has a water leak, the stove never heats up water effectively, and the kitchen utensils and tools are not clean and not enough to rely on for cooking.
Hani
13 晚家庭旅程
10/10
Good place to stay
saeed
1 晚行程
2/10
Mauar
1 晚行程
10/10
Woody
19 晚行程
6/10
Checkin process was easy. The staff nice and helpful. However they did not mention you have to manually heat the water for the showers so everyone had cold showers.
There are a few small 'supermarkets' within walking distsnce to buy basic supplies (bottled water etc) and a few little restaurants also which was very convenient.
The fridge in the room did not function well and did not cool well. Beds were a little hard, no mattress protectors on any of the beds. Area was noisy.
Martina
1 晚家庭旅程
10/10
It is an apartment style hotel. It is well located. The staff was always very kind to us. What did surprise me is if they are going with their partner, they have to have marriage documents, they tend to ask. It is a country with conservative traditions. That's it, I'm done with my opinion about the hotel. It is advisable.
I want to take advantage of this space to express my annoyance with Expedia, I am a platinum member at Expedia and I did not receive good treatment from Expedia in other matters not related to this survey. I lost hundreds of dollars due to their policy and had to go to another agency to resolve my business issues. 0 star for expedia.
Muhammad
4 晚家庭旅程
8/10
Good value.
The hotel can be improved more.
I didn't like when I changed the reservations from 3 nights to 2 nights, they deducted an additional fee ( Although the website of hotels.com indicated that I can talk with the receptionist to change it smoothly without fees).
However, I don't say it is bad, it is good as overall.
Mohammed
3 晚商務旅程
8/10
Najat
1 晚行程
10/10
Great facility, amazing staff, family environment. Very clean, enjoyed the stay and will always dobusiness with them.
Osama
7 晚行程
10/10
This hotel was in a good location. Service was excellent Check-in was fast. The room was clean beds were comfortable. Shfik Alward, the gentleman at the front desk, was very helpful and professional.
Mohammed
6/10
Great location with easy parking. The front desk staff were friendly and helpful. The cleaning and amenities needs improvement. I requested an extra towels and never received it.
Ghassan
7 晚浪漫旅程
10/10
I booked the hotel for my parents and the owner took care of them they have a good facility good amenities and It deserves to be one of the most amazing hotels and Amman
Johnny
10/10
The staff was excellent -- very helpful and courteous, My room was spacious, comfortable and clean.
Joan
8 晚行程
10/10
This is really a nice hotel. It is very clean and the rooms have more than enough space. The rooms are quite big. The staff is incredible friendly and helped me with bookings and transfers . I would recommend it to friends.
Marc
1 晚行程
6/10
Bed mattress was old and very stiff to sleep on it kitchen was missing a lot of silver ware couches was dirty not clean and bath room shower door was broken over all not sanitary enough to live in