Booked 2 nights as husband had a stroke and was nearby in hospital. Picture of hotel was good and room said mini bar for use and essentials. Arrived to a building site, hotel was in a building zone and it was horrendous. If we wanted breakfast it would be impossible as there was no restaurant just a hole with concrete posts and no roof. We asked if we could get refreshments as travelling all day to be told there’s a 20 minute walk with a baby through the building site. There was no mini bar just a space in a cupboard where it should be. But funny enough 2 plastic cups.
No lift and had to carry pushchair up a steep flight of steps. Complained and was told we would be refunded as never stopped the second night as it was too bad. Photographs should be consistent with the realistic state of property. Manager of Hotel was unavailable on numerous times to try and sort this abysmal experience
Deborah
Deborah (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年7月12日
Rebecca G.
Rebecca G. (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年5月7日
Ömer
Ömer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年2月14日
Think twice for this hotel
I do not recommend this hotel in cold season unless bring your own stuff, incl. watercooker. This hotel closes at midnight I found out when I phoned to inform about my 1.5 hr flight-delay. Only after strongly insisting 1 staff member stayed untill 00.30hr. I was told there would be no breakfast, although I had make a reservation for it. The room was cold, heating didn't work, radiator ice cold. WiFi didn't work at all, so had to use my phone as hotspot. Television didn't work well, with snowing effects.
Eddy
Eddy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年12月11日
Ömer
Ömer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年11月29日
Ömer
Ömer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年10月30日
Ömer
Ömer (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年10月18日
the young lady staff was extremely helpful in helping us around the city. deserves a promotion
Rezwan
Rezwan (8 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年9月11日
Piotr
Piotr (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022年4月19日
Kuzman
Kuzman (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年9月18日
Ivan
Ivan (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年9月7日
Kein Internet im Zimmer, kein Stuhl,Tisch, kein Kuehlschrank, laut da ungedaemmte Tueren,
Holger
Holger (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2020年9月25日
serviceable roomy rooms in ugly part of town
The rooms are roomy and comfortable. No elevator. No shower curtain. Minimal service. Person at the desk was completely uninterested. No English. Ugly part of town but walking distance of where we needed to go and about 45 minute walk from old town.
Leah
Leah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年7月3日
Excellent hotel to relax after exploring Plovdiv.
Great hotel, quiet, comfortable, clean. The staff is very friendly, always ready to help and suggest if there are any questions or requests. It is very convenient that there is a restaurant at the hotel, you can always eat and buy drinks. Wi-Fi is available throughout and around the hotel. Located not in the center, but with the bus or taxi you can very quickly get where you want. For the price that the hotel offers it is just an ideal find.
Evgeniia
Evgeniia (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2018年8月13日
Plovdiv
There was no elevator in the hotel and you have to drag your bags upstairs. The additional bed in the room was not very comfortable