The hotel was awful, dirty. Couldn't have dinner hotel to busy. Breakfast had to be pre ordered, then one breakfast was forgotten. Had to keep asking for items. The poached eggs were rock hard. The whole experience was a nightmare. Found cut dirty toe nails on the bed. cobwebs in the bedroom. Pool area was terrible. Hotel needs a complete refurb. Some photos couldn't be uploaded.
Janice
Janice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 3 日
Christian
Christian (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Very clean lovely staff very helpful.
Joanne
Joanne (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
Nice weekend stay in Newquay
We stayed here for the Boardmasters festival and it was ideally located being so close to several beaches and where the buses stopped to take you to Boardmasters. The reception staff were lovely and very welcoming. The hotel could use some updating but it was clean and tidy. We didn't have any shower gel in the bathroom which was a shame but there was a Tesco 2 minutes up the road so we could pick some up. The hotel has huge potential and it is a big hotel with a quiet floor but there were just a few little things that let it down.
Jasmine
Jasmine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Kjersti
Kjersti (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Damian
Damian (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 29 日
Rummet var inte ordentligt städad, kaffe på på bord och smulor på golvet
Mats
Mats (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 9 月 6 日
Arif M
Arif M (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 2 日
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David
David (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 8 月 28 日
The building itself was okay, if not very old fashioned. The pool area was nice but limited to 8 at a time so we had to wait a little while. The room had almost no plug sockets and no WiFi in the rooms which wasn't ideal when signal is poor. Staff were lovely and very helpful when the electricity went out when we got in. Beds were comfortable and overall not bad but limited in what it provides.
Samantha
Samantha (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 8 月 26 日
Mediocre at best
Staff were lovely and helpful. BUT….. black mould in the bathroom! Enough to trigger my asthma. Breakfast was cold every day and the coach holiday people were always seen to first! I requested some toast for my little one and never got it. The high chair was disgusting…… mould in the creases! We did not have lunch or dinner at the hotel for this reason.
The pool was nice however!
Jade
Jade (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 18 日
Emma
Emma (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 14 日
HELEN
HELEN (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 8 月 13 日
Wayne
Wayne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 13 日
Tim
Tim (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 8 月 13 日
I am so unhappy with my stay here, I feel I have wasted £100. We were down for the night for a wedding made to feel like kids given a wristband we were not allowed to take off or not allowed back in and we had to wear it to a wedding party. We had to leave out key with our belongings in the room which I did not feel comfortable with and other hotels do not do this. They told me by the way night staff wear body cams which them scared me to think what is going on here? The room was old tv was the size of my laptop and the bathroom full of black mold on top the shower which I have a picture of. There was a group outside the entrance right under our window around 2am chatting and laughing which was so so loud we barley slept, you can hear everyone walking up the stairs and every little creak from other rooms. Over all I was so unhappy and out of pocket for this stay I wish I had stayed in my car.
Jessii
Jessii (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 12 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 8 月 16 日
Stacey
Stacey (5 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 8 月 15 日
Jayne
Jayne (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 8 月 14 日
Very tired condition. Room not serviced during stay-needed to ask for towels. Beds very uncomfortable. Damp patches on ceiling. Tv did not work
Caroline
Caroline (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 4 月 20 日
Luckwell
Luckwell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 4 月 19 日
Shocking awful
SHOCKING SERVICE WE WAITED 30 mins to seat for breakfast then another 30 mins and no one took our order so we left even tho we paid for breakfast and had to spend more money then expected to find other food. The rooms are old fashaned and light shades dirty then on the Sunday we went for a drink in the bar and there was no service And no one at the reception to ask 30 mins later someone come back and didn’t even apologise. The only good thing about this hotel was the swimming pool.
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022 年 4 月 19 日
Room very small, parking facilities very poor, not allowed to have breakfast due to a high number of people, privacy on the room not safe,
Gustavo
Gustavo (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 4 月 18 日
Something unique about the property was the inch of dust on top of the wardrobe and the dead flys, absolutely lovely!