Amazing hotel. I’ve stayed in an oceanfront swim out suite and I really recommend it. Excellent service, cleanliness, food, activities and amenities. Nothing to complain about. I truly recommend the Serenity club package if you want to have the full experience. It’s really worth it. Unfortunately the beach was not in good condition due to many seaweeds, but this has nothing to do with the resort. It’s just Mother Nature’s fault! ;)
Definitely recommend the resort and hope to get back there in the near future!
Vinicius
Vinicius (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
ryan
ryan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Book it!!
We had an excellent stay for our couple get away at Haven. This facility greatly out performed my expectations for our 1st all-inclusive. We consider ourselves "foodies" and were very happy with the plethora of options served. The pools were plentiful and very clean. Seating was never an issue and there were multiple options available poolside, oceanside and everywhere in between. All the staff was very helpful and available. Purchasing the Serenity club room was an added benefit that was not fully understood until we arrived. The only drawback I would say was that the room could have been a bit cleaner but the facility in general was very well maintained. I would love to come back and visit.
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Excellent!
Haven is amazing. It was our second time staying there and both times were so great. The food, service, rooms, pools and everything was absolutely perfect. Easy beach access and easy to get cabanas (no extra cost) and chairs. The service was amazing everywhere. We had a wonderful time. They are doing some renovations and a resort is being built next door which we were a bit close to but I’m sure when everything is done it will be great. Just shows they are always improving.
Sarah
Sarah (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Fantastice adult-only resort, especially if you ar
Haven Riviera met and exceeded expectations for my wife and I! We've been to Cancun and other parts of Mexico numerous times and have stayed in many resorts for family trips, friends, or just us as a couple. Our goal was purely relaxation...no excursions, loud activity, etc...we just wanted to completely unplug and not have to think about anything. Haven allowed us to accomplish this goal as best as possible.
Rondrick
Rondrick (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 1 日
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
O quarto é muito espaçoso mas tinha cheiro forte de “fechado”, alem disso funcionários do resort batiam no quarto varias vezes ao dia para limpar/complementar frigobar/etc, e isso me incomodou um pouco, principalmente quando ocorria tarde, como as 8h da noite.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Nice getaway
Love this hotel ! Everybody make us feel very welcome .
Constanza
Constanza (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Amazing service and staff. Clean beach with free cabanas and hammocks. Fresh made to order tacos poolside. Hookah available. Premium liquor options. Great experience overall.
Shaneka
Shaneka (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Connor
Connor (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Joseph
Joseph (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 14 日
Jeffrey
Jeffrey (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
We love it.
Enahi
Enahi (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Great staff throughout the resort. Always friendly and helpful
Michael
Michael (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
My girlfriend and I had a great time here. Service was good and staff members were all very friendly. The only tiny complaint I had was that some of the food, specifically the pasta from the restaurant Vora Mar Grill and the room service pasta was not to my likings. I taste the sauce, but there was no other taste to it. I did not taste any salt or pepper to it.
Our butler was Manny. He was great and helped us reserve all of our dinner spots. Also, he actively checked up on us and offered help for anything we need with.
Overall, we really enjoyed the stay.
Kelvin
Kelvin (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Angelina M
Angelina M (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 12 日
Shirin
Shirin (5 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 3 月 12 日
Everything about this resort was SUPERB
Amy
Amy (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 12 日
Our room had a strong ammonia smell and spots with mold. The shower leaked thru the shower door. We did not alert staff since it was few day in when the smell became apparent. I wish that the staff would of offered an upgrade to a Serenity package at check in, it felt like we were missing out by not having this package. The staff was great, pool was very nice and the overall resort was lovely. Would recommend but would recommend upgrading.