Santuario Playa

Pet-friendly hotel with outdoor pool, connected to a shopping center, near Mamitas Beach

Choose dates to view prices

Where to?

Dates

November 2025

9

December 2025

Presidential Suite | 1 bedroom, premium bedding, iron/ironing board, travel crib

Located close to Playa del Carmen Main Beach, Santuario Playa offers a tranquil retreat with free continental breakfast and a soothing spa. Unwind by the outdoor pool or take in the scenic views from the garden. With helpful staff, in-room WiFi, and a snack bar/deli nearby, your stay is sure to be relaxing.

Very good

Popular amenities

Airport transfer
Spa
24/7 front desk
Pet friendly

Main amenities (12)

Daily housekeeping
Near the beach
Outdoor pool
Beach towels
Spa services
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Snack bar/deli
Concierge services

Feel at home (6)

Children stay free
Playground on site
Living room
Garden
Terrace
Daily housekeeping

$44 nightly

Dec 8 - Dec 9

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 9 - Nov 10

Tomorrow

Nov 10 - Nov 11

All rooms

2 beds

3+ beds

Showing 4 of 4 rooms

Master Suite 2 Double Beds

Very good

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Private bathroom

Shared/communal kitchen

Digital channels

Air conditioning

Ceiling fan

Premium bedding

Private bathroom

Shared/communal kitchen

Digital channels

455 sq ft
1 bedroom
City view
Sleeps 4
2 Double Beds

1 bedroom, premium bedding, iron/ironing board, travel crib

Presidential Suite

Very good

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

2 bathrooms

Private bathroom

Shared/communal kitchen

Air conditioning

Ceiling fan

Premium bedding

Private bathroom

Shared/communal kitchen

Digital channels

764 sq ft
2 bedrooms
City view
Sleeps 6
2 Double Beds and 1 King Bed

Single Bed in Female Dormitory Room Hostel

Highlights

Separate dining area

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Shared/communal kitchen

Digital channels

Separate dining area

Air conditioning

Ceiling fan

Premium bedding

Shared/communal kitchen

Digital channels

764 sq ft
City view
Sleeps 2
5 Twin Bunk Beds

Single Bed in Male Dormitory Room Hostel

Highlights

Air conditioning

LCD TV

Separate bedroom

Premium bedding

Ceiling fan

Shared/communal kitchen

Digital channels

Wardrobe or closet

Air conditioning

Ceiling fan

Premium bedding

Shared/communal kitchen

Digital channels

LCD TV

764 sq ft
City view
Sleeps 2
5 Twin Bunk Beds

Similar properties

Pool
Free breakfast
Spa
Airport transfer

$38 nightly

Nov 11 - Nov 12

Total with taxes and fees

Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

Av. 1 Norte, #9, entre 24 y 26, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 3 min walk - 0.3 km
Mamitas Beach - 3 min walk - 0.3 km
Playa del Carmen Maritime Terminal - 6 min drive - 1.8 km
Playacar Golf Club - 14 min drive - 3.2 km

Getting around

Cancun Intl. Airport (CUN) - 49 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Airport shuttle (surcharge)

Restaurants

‪La Vagabunda - ‬2 min walk
‪Kalamata - ‬2 min walk
‪Ambasciata d'Italia Ristorante - ‬1 min walk
‪La Vaca Gaucha - ‬1 min walk
‪Marmorata Tasting Room - ‬1 min walk

About this property

Santuario Playa

When you stay at Santuario Playa, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool and indulge in deep-tissue massages. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 28 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)

Parking

- No onsite parking

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free continental breakfast each morning 7:30 AM–9:00 AM
Snack bar/deli

Traveling with children

Children stay free (see details)
Playground

What to do

Beach nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers

Facilities

Garden
Picnic area
Terrace
Mosquito nets
An outdoor pool
Spa services

Room amenities

Be entertained

32-inch LCD TV
Digital TV channels

Home comfort

Air conditioning
Ceiling fan
Iron/ironing board (on request)
Window screens

Sleep well

Turndown service
Premium bedding
Travel crib

What to enjoy

In-room massage
Separate living room

Freshen up

Shower only
Free toiletries
Towels
Toilet paper

Stay connected

Free WiFi (speed of 50+ Mbps)
Free local calls

Food and drink

Shared kitchen access

More

Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of USD 178 per vehicle (roundtrip, maximum occupancy 7)
Early check-in can be arranged for an extra charge of USD 16 (subject to availability)
Late check-out can be arranged for an extra charge of USD 16 (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 11 per pet, per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Myko Playa Carmen Playa del Carmen

Hotel Myko Playa Carmen

Myko Playa Carmen Playa del Carmen

Myko Playa Carmen

Hotel Myko Playa Del Carmen Riviera Maya

Santuario Playa Hotel

Hotel Myko Playa Del Carmen

Santuario Playa Playa del Carmen

Santuario Playa Hotel Playa del Carmen

Frequently asked questions

Does Santuario Playa offer free cancellation for a full refund?

Yes, Santuario Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santuario Playa?

Yes, there's an outdoor pool.

Are pets allowed at Santuario Playa?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 11 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Santuario Playa?

Sorry, there's no onsite parking at Santuario Playa.

Is airport shuttle service offered by Santuario Playa?

Yes, an airport shuttle is available. The charge is USD 178 per vehicle roundtrip.

What are the check-in and check-out times at Santuario Playa?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 16 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 16 (subject to availability).

Is there an onsite casino at Santuario Playa?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at Santuario Playa and nearby?

Santuario Playa has an outdoor pool and spa services, as well as a picnic area and a garden.

What's the area around Santuario Playa like?

Santuario Playa is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Santuario Playa Reviews

8.0

Very Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

Breakfast was consistently delicious and a highlight of the stay. (8 reviews)
The rooftop pool across the street was perfect for guests to cool off. (3 reviews)
The property is conveniently located near the beach, within a 200-meter walk. (3 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Breakfast

Live music

Shower

Toilet

Location

8/10 Very good

Jul 31, 2025

Property was good. It had a pool. A little far away from the main attractions but overall an amazing room for the budget. One ac unit for a room this large can be insufficant. The rooms are large almost like an apartment. Overall an amazing experience.

Stanley, 8-night trip

8/10 Very good

Jan 10, 2025

The property is nice and close to everything but not quiet at night. Breakfast in the morn is great! Staff is really nice and helpful. There’s an odd odor as well, maybe the plants? Otherwise cute place.

Jennifer, 1-night trip

4/10 Fair

Apr 28, 2025

Not a great area very noisy. No help

Victoria's, 2-night trip

2/10 Poor

Jul 21, 2023

S

RAUL, 1-night trip

6/10 Good

Nov 20, 2023

Ran down property. Not recommendable. Good location but overall a bad stay.

Ivan Blumenfeld, 6-night trip

10/10 Exceptional

Feb 8, 2023

Loved staying here. Originally booked for 1 night and ended up booking 3 more nights. Very chill atmosphere, it is noisy at night from the street and the music, so if you’re a light sleeper bring ear plugs. Breakfast was wonderful. Only issues were a little more language barrier than I’d have thought, no lights for each bunk, so hard to do anything if anyone is sleeping and 1 toilet for 10 people. But overall AMAZING stsy!

Kayleigh, 2-night trip

4/10 Fair

Jan 16, 2025

There is no wifi, fridge didn’t work, they advertised as in hotel massage which is false, nobody speaks English in the hotel. Breakfast is Terrible!!!

Sankalpa, 6-night trip

6/10 Good

Feb 9, 2024

The property was clean and close to everything. We booked for two queens but got a king bed so we had to share. The kitchen had no pots and pans or utensils. We asked the reception and one staff said they don't provide them, so had to buy them. three days later, one staff said that they do provide them and gave us a pot. It stated that we would get a welcome drink but got none. When we asked, the receptionist said, we could get one tomorrow.

Sheila, 6-night trip

10/10 Exceptional

Sep 6, 2025

Buena estancia

Solo el horario del desayuno es muy corto y no hay muchas opciones, pero en general esta tranquilo, esta en buena ubicacion para ir a playa mamitas

Sergio Ivan, 1-night trip

4/10 Fair

Aug 7, 2025

No sirve el refrigerador

Ana luisa, 1-night trip

4/10 Fair

Jul 20, 2025

Mi habitación tenía cucarachas

Mi habiatacion tenía cucarachas

carlos arturo, 1-night trip

10/10 Exceptional

Jul 17, 2025

The place was clean, and everything worked well. The swimming pool was not big but clean so we were able to cool off after our activities. The breakfast options were very limited but not bad. However although we had a kitchen there were no kitchen utensils. Nonetheless we really liked our stay there.

Ruth, 5-night trip

10/10 Exceptional

Jul 12, 2025

Hermoso lugar y servicio amable. Es muy tranquilo y el desayuno es abundante. La habitación estaba bien limpia todos los días. En general, una estancia de 10/10 sin problemas.

Xavier, 6-night trip

8/10 Very good

Jul 5, 2025

I liked that this hotel looked very unique and it fit the vibe of the surrounding area. It was antique and very much jungle vibes. What I didn’t like was that our toilet was barely flushing and the sink water kept pooling up. however, we told the staff and they resolved the issue. Overall everybody was nice and we were treated nicely.

Sheila, 6-night trip

8/10 Very good

Apr 21, 2025

Reception lady was the best! Room was switched on request and they were very accommodating to my needs.

Ophir Olivia, 3-night trip

10/10 Exceptional

Apr 19, 2025

Excelente opción para hospedarse

La habitación es muy amplia, el lugar es muy muy lindo, el desayuno que dan es excelente mejor de lo esperado, lo recomiendo también la ubicación es excelente

Margarita, 3-night trip

4/10 Fair

Apr 9, 2025

Unkempt, nobody cleaned the unit, horribly smelling bathroom, grey colored, old bedsheets, rosted mirror and waste basket. The people are very friendly, location is good.

Maria, 3-night trip

2/10 Poor

Apr 5, 2025

Tuvimos un tema que nos cambiaron múltiples veces de habitación y después su TV no servía y nos terminaron cobrando una cantidad tonta según porque nosotros dañamos la TV y la cantidad que pagamos por una TV que la verdad no es buena ni nueva es tonta. No vuelvo a regresar. Eran mi hotel para llegar a playa pero nunca más regresaré

SARA, 1-night trip

10/10 Exceptional

Apr 2, 2025

Normally when I go to Playa Del Carmen, I stay at all inclusive resorts nearby but often find myself going into town a lot. This time I opted to stay right in town. The double suite I got was large and spacious. The location was great. It was convenient to the beach and to 5th Ave and lots of dining options. The staff were really great too. I would definitely stay there again.

Viraf, 7-night trip

10/10 Exceptional

Mar 31, 2025

Excelente opción para hospedarse en Playa del Carm

Excelente, ofrecen el servicio de desayuno incluido y al personal que atiende muy muy amable y atento. El lugar es muy lindo y bien ubicado

Margarita, 3-night trip

8/10 Very good

Mar 31, 2025

Regular/ Excelente atención del personal

El cargo por mascota es exageradamente alto, 350% más elevado que en otro hotel al que llegué es misma semana. Las señoritas de recepción es muy amable y eso mejora mucho la experiencia. La ubicación es muy buena. Las camas muy incómodas y el horario de desayuno limitado. Las áreas comunes no fueron limpiadas en 3 días pues la misma basura en la escalera el día que llegué seguía ahí. Sin embargo en general es buena opción.

Cecilia, 4-night trip

10/10 Exceptional

Mar 20, 2025

Excelente ubicación

Rodrigo, 2-night trip

8/10 Very good

Mar 12, 2025

A nice choice, near the 5th Avenue (a big plus) and the Mamitas Beach. You have plenty of options for food and beverages. The property is interesting very holistic. The room is enormous! The thing i didn't like is that my TV didn't have cable or... service... I needed to ask ay reception about a Rokú to watch... nothing, because it was blocked by a PIN that i didn't had... The wi-fi was good, but you need to connect to other network, not the one that the info tells you. A big plus: the breakfast, plenty of options, but the only day i was there, i ask for the chef's recommendation, and it was a fail... they didn't gave me anything else.

Edmundo, 5-night trip

8/10 Very good

Mar 9, 2025

Hubieron varios detalles de mantenimiento Como que las televisiones no estaban funcionando Un frigobar de un cuarto no enfriaba Otra habitación tenía falla en focos En general las condiciones de los colchones muy deterioradas Eso sí. La atención de todo su equipo EXCEPCIONAL atentos. La ubicación es fenomenal!

Citlali, 2-night trip

10/10 Exceptional

Mar 6, 2025

Friendly staff, room was always clean. Breakfast was always delicious, pool was in shaded area of property so we chose to use the roof top pool across the street which was perfect. Also the beach was a block away as well as famous 5th Ave. Very ideal location with inexpensive accommodations. Simple and favorable property conditions with 24 hour staff. If your on a budget this place was great!

tammy, 7-night trip