I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back.
Lynnette
Lynnette (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Guillermo
Guillermo (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot.
Great restaurant right next door. So good we ate there twice in twi days.
Denettee
Denettee (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Yasassri
Yasassri (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Clarissa
Clarissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Jesper
Jesper (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
The hotel is located in very Convenient
Benjamin
Benjamin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Ricardo
Ricardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Tommaso
Tommaso (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Gracias por sus atenciones
Javier
Javier (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Recomendiendo la habitación de más lujo
ULISES
ULISES (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Buena atención por parte del personal
Jose Alberto
Jose Alberto (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Great staff and cute private roof pool
Adam
Adam (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 6 日
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
Andrew
Andrew (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 31 日
The staff is really nice and accommodating. The property is nice, quiet and safe. It is in the heart of Tulum so everything around was easily accessible. I just had mosquitoes and wet floor that caused me a little bit of inconvenience which was nicely handled by the whole staff. I appreciate their service, hence i enjoyed my stay at Pacha!
Indu
Indu (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 28 日
Overall decent stay
Overall we had a good stay. The front desk was very helpful. This hotel has a cool vibe. It is very outdated but it is a good stay for a short period. Great location next to everything.
Cindy
Cindy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Clean and comfortable
For some reason my reservation didn't show up in the system when i arrived, but the staff handled it professionally and provided me an upgrade so I was happy. The room was comfortable, with nice linens and other nice touches, like a variety of teas, q tips, and fancy shampoo and conditioner. All of the staff were very nice, and spoke perfect English (and other languages) and provided helpful tips for my visit. The hotel is in a convenient location where it's located near the nice grocery store and downtown is walkable. I'm not sure that I'll be back to Tulum, but if I do come back, I would stay here again.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Friendly staff in a great location
A great hotel in a fantastic location and surprisingly quiet. The staff were super helpful and friendly. Very comfortable beds and the room had a fridge and kettle. Highly recommend!
Celia
Celia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 16 日
Le hace falta mantenimiento
HECTOR
HECTOR (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 14 日
Ingen fungerande toalett, men trevlig personal
Personalen var jätte trevlig, men toaletten på vårt rum fungerade inte under hela vistelsen (3 nätter) så vi fick använda personaltoaletten/toaletten som fanns på innergården. Vi sa givetvis till flera gånger, men fick svar att den inte gick att laga.
Rebecka
Rebecka (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 13 日
Le hace falta pintura a las habitaciones
Stephania
Stephania (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 4 日
Es un hostal más que un hotel boutique, una de las habitaciones olía mucho a humedad y había un olor muy fuerte a drenaje, por lo que creo que el precio no corresponde a lo que ofrecen. No lo recomendaría jamás
Carlos Molina
Carlos Molina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 3 日
Great staff and convenient location!
Kaivalya
Kaivalya (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 1 日
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.