the host was very nice, our car were stuck in the snow in parking lot and he helped us to clear up a road to get rid of the snow
Wai Hei Calvin
Expedia 真實旅客評價
10/10 完美
2023年2月20日
Geramy
Geramy (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年1月5日
Alice
Alice (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月18日
heavenly bed
Highly recommend this hotel! A 5 minute walk to the Madarao Ski Mountain and a parking lot that cost ¥500/24 hrs. Parking lot never gets full, so you’ll always have a place to park your car if you need. This is an especially great hotel for English speakers! All the staff are from Australia, so their hospitality was spot-on and as an English speaker, it made the stay much more pleasant and easier! Their bed...OMG....so soft. They said they get their beds made custom for their hotels and you can tell. I wanted to take the bed home with me. Hotel is clean, staff is super friendly and it’s a 5 min walk to the mountain with ample parking. Really can’t ask for more in a ski trip. We can’t wait to go back!!
Jeri M
Jeri M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月15日
The room size was excellent, beds more comfortable than expensive hotels, the Manager Dan was awesome, any assistance we needed with making reservations for dinner he would sort it. Everything was close by like the ski/ snowboard hire and staff super friendly. Definitely make it a great first time snow experience staying at Hakken.
真實旅客
4 晚友伴旅程
Expedia 真實旅客評價
2/10 欠佳
2020年2月10日
David
David (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年1月27日
YASUO
YASUO (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月27日
10 out of 10 in every department
We were not the standard skiing/snowboarding guests at Hakken, but they could not have done more to help us and make us comfortable during our 4 nights with them.
The room was perfect for a family of 4, with our 2 boys being 13 and 17, they like their own space, and the room was perfect for that with a divider.
The whole team at Hakken were superb throughout. From Dan the Man(ager), to Meht the chef, the housekeeping team and all. Just wonderful nice people who are clearly in the right industry of hospitality.
We would not hesitate to stay here again. Perfect. Thanks guys for everything.